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Hondaofsalem
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Hondaofsalem reviews
Information about Hondaofsalem
4,23
1585 reviews
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Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRaTUtakVBEAE!2m1!1s0x0:0x5d4a40b55c6aeb61!3m1!1s2@1:CIHM0ogKEICAgIDQi5-jEA%7CCgwIvvLY3QUQoMS5zwM%7C?hl=en-US
Jason Haury
google
https://www.google.com/maps/place/?q=place_id:ChIJrd70aAn_v1QRYetqXLVASl0
1
After recall work, the horn began beeping when the car started. I brought back the car (albeit 23mos later) to repair that issue along with 2 other tasks. I expected a free or at least very-cheap ($20) fee to reset whatever was causing the airbag to beep. Instead, they spent an hour to merely estimate a fix cost, and bro-dealed us $110 for that hour. To fix would have been another 2-3hrs. I expect a company to stand by their work. I just brought them 2 other tasks for which I happily paid for, but to charge me for not fixing a problem they created is robbery. EDIT: the service department manager refunded the charge for diagnosing the problem I believe they originally created. I find this to be a good meet in the middle approach. Ideally they would have fixed the problem but at least they didn't charge me more for it. Changing review from 1 star to 3 EDIT: The problem went from bad, to better, to criminal. Turns out wires were pulled out of an alarm control module under the driver's side dash. Not unplugged, mind you, but individual wires pulled from the plastic plug - wires which are barbed so as not to come out accidentally, and which often rip away from the wire itself when yanked too hard. This appears to be a deliberate removal of individual wires from a plastic plug connector so that a problem would pop up and generate more business in a future repair, which was certain to be easy since the wires could be individually inserted into the plug, if only one knew the right order! Blessed be The Google because i found the color order on my own and fixed it. Note that the airbag they fixed in October 2016 was on the passenger side, and for this reason, the dealership stood by their story that nothing they did was even on the drivers side of the car where the horn is, so it couldn't possibly be their fault. My findings suggest otherwise. Make your own call with the attached photos.
1522951525
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnd0xLbmR3EAE!2m1!1s0x0:0x5d4a40b55c6aeb61!3m1!1s2@1:CIHM0ogKEICAgICgwLKndw%7CCgwI5cqZ1gUQgIyNngI%7C?hl=en-US
irene oliveros
google
https://www.google.com/maps/place/?q=place_id:ChIJrd70aAn_v1QRYetqXLVASl0
3
Good service the only issue is wait times are long, service reps are always SUPER busy, explanations feel rushed for someone that isn't familiar with Cars (me)
1635269735
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHMnFUeTNnRRAB!2m1!1s0x0:0x5d4a40b55c6aeb61!3m1!1s2@1:CIHM0ogKEICAgICG2qTy3gE%7CCgwI5_jgiwYQqJXouwM%7C?hl=en-US
Zama Zei
google
https://www.google.com/maps/place/?q=place_id:ChIJrd70aAn_v1QRYetqXLVASl0
We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Matthew Perry, General Manager
1635542096
5
We have never met a salesperson who genuinely cares about people as much as Cruz Chavez does. Hes smart in what he does. It really seems like your just talking with a good friend the whole time and it made the process of all the paperwork and signing go by quicker. -Isaiah C.
1464847585
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBeWVhcTV3RRAB!2m1!1s0x0:0x5d4a40b55c6aeb61!3m1!1s2@1:CIHM0ogKEICAgICAyeaq5wE%7CCgwI4Zm_ugUQwJm7pQE%7C?hl=en-US
Katie Ott
google
https://www.google.com/maps/place/?q=place_id:ChIJrd70aAn_v1QRYetqXLVASl0
5
I had an awesome experience. Didn't need an appointment just came in for an oil change and they were done within the hour on a Saturday. Definitely going to go back!
1560927950
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURFaHRUc1F3EAE!2m1!1s0x0:0x5d4a40b55c6aeb61!3m1!1s2@1:CIHM0ogKEICAgIDEhtTsQw%7CCgwIzr2n6AUQiLjTkQM%7C?hl=en-US
Devin Andres
google
https://www.google.com/maps/place/?q=place_id:ChIJrd70aAn_v1QRYetqXLVASl0
1
My car was in limp mode. So I took of it to the dealership. They wanted 150.00 to diagnose. After watching a YouTube video , it was very probable the car was low on oil. When I questioned the service writer, aka Mr Rip-Off, (I don't remember his name but he had tons of coloring book drawings all over his wall) why such a steep diag price. He instantly started spewing non sense, when I reached for my keys to leave, he then started to negotiate. I told him to never mind and left immediately. I Got the oil changed (at a different establishment) and problem was solved like magic. $40.00
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