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Maseratiofwashington
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Maseratiofwashington reviews
Information about Maseratiofwashington
4,46
110 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURpa291bjlRRRAB!2m1!1s0x0:0x73b1e7bef1a65b6!3m1!1s2@1:CIHM0ogKEICAgIDikoun9QE%7CCgsImJ2W_gUQqI6Kcg%7C?hl=en-US
Yemi Fernandez
google
https://www.google.com/maps/place/?q=place_id:ChIJrcY10Pw4tokRtmUa73seOwc
1
Highly recommend staying away if your buying out of state. Their communication is god awful its truly embarrassing.
1524077286
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBLTQyWElBEAE!2m1!1s0x0:0x73b1e7bef1a65b6!3m1!1s2@1:CIHM0ogKEICAgICA-42XIA%7CCgwI5qXe1gUQwMuDugM%7C?hl=en-US
Bernard Tomasky
google
https://www.google.com/maps/place/?q=place_id:ChIJrcY10Pw4tokRtmUa73seOwc
1
I almost never post reviews, but it really is time to do so on this one. I have owned bmw, mercedes, infiniti and several other brands, and dealership service has always been very good. I have now had my Maserati worked on about 5 times at this dealership and never once has the car been finished when it was estimated. Always excuses, but always late. Once it was late by 4 days, but typically a 2 hour job, scheduled a week or more in advance, is almost guaranteed to be a day or two before it is done. Latest service was for an item not covered under warranty. Was told I could come in immediately but there were no loaners available so I would have to get an Enterprise rental. Turns out, loaners are free, but car rental is only paid for by the dealership if it is for warranty work. Even VW down the street covers loaners and rentals for any service work over $250. Now this 2-4 hour job is on its second day, and I am paying the car rental for the extra time. Keep in mind, its not like Enterprise has a desk at the dealership. Be prepared to wait 30 minutes for an Enterprise rep to drive to the dealership (I have waited longer), pick u up, and drive you 8 miles to the Enterprise office to do paperwork and give you a car. How is this premium car and premium service? Sorry, but service at this dealership is not commensurate with the type of autos they sell. Too bad.
1525024639
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Karl Davis
google
https://www.google.com/maps/place/?q=place_id:ChIJrcY10Pw4tokRtmUa73seOwc
5
Excellent
1661777864
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Oscar Banos-Rocabruna
google
https://www.google.com/maps/place/?q=place_id:ChIJrcY10Pw4tokRtmUa73seOwc
5
Best experience buying car Ive ever had! Levelle went above and beyond even before I set foot in the dealership and was great during the buying process. I would definitely recommend this dealer.
1534190490
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBbkwzUlhBEAE!2m1!1s0x0:0x73b1e7bef1a65b6!3m1!1s2@1:CIHM0ogKEICAgICAnL3RXA%7CCgwImsfH2wUQwIiHzgM%7C?hl=en-US
Leslie Jensen
google
https://www.google.com/maps/place/?q=place_id:ChIJrcY10Pw4tokRtmUa73seOwc
2
We are in the process of trying to purchase a used Maserati with Ferrari of Washington. Having owned every luxury car under the sun, I can safely say that we have very specific expectations of how we expect to be treated at a premium dealership, and Ferrari of Washington is falling VERY short. I applied for pre-qualification via their website, and promptly received a phone call from a salesperson who was very nice but identified me by the wrong name, and kept saying "morning" although it was afternoon. Picky? Maybe, but I expect a certain attention to detail when I'm looking to buy a freaking MASERATI. He sent me over a credit application to complete, but I had already completed it on the web, and I told him as much. He did not respond to me until the following day when he emailed me wanting to know where the credit app was. I forwarded him the email where I explained that I had already completed it online, but he did not seem to understand what I was talking about. Fed up, I contacted the Business Manager to see whether or not his service would be any better and it was not. I explained the situation to him and he told me that their credit approval form online is '"generic" and that the information on there is not enough to generate an approval. I asked him why it was on their website and still his response was all but unintelligible, he certainly did not have a good reason for them to be advertising "PRE-QUALIFY NOW" when in fact, you may NOT do any such thing. I find it extraordinarily strange that I completed an application that included my address, work history and income, AND my social security number, yet that is not enough to generate an approval. At this point I'm irritated but willing to give him the benefit of the doubt so I complete the credit application he sent me and emailed it back to him. He responded that he would get to work on it right away...4 hours later no response. Are these people too busy to sell cars? Do they have SO much to do that they can ignore qualified customers who may or may not want to just PAY CASH, depending on financing terms? I do not know what is going on over there but if you're really serious about buying a Maserati, Ferrari, or anything else they happen to have on their lot...just know that YOU might be serious about purchasing but THEY are not serious about selling.
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