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Hebertstandc
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Hebertstandc reviews
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4,38
904 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtaXNHSEd3EAE!2m1!1s0x0:0xe2851cc148b2f08a!3m1!1s2@1:CIHM0ogKEICAgIC-isGHGw%7CCgwIi9WAmwYQ-NLdiAE%7C?hl=en-US
Melody Slusher
google
https://www.google.com/maps/place/?q=place_id:ChIJP4gRnOosMYYRivCySMEcheI
Melody, I would like the opportunity to speak with you about your overall experience with our Service Department. Can you please reach out to me directly so we can discuss this in greater detail? Thank you, Mark Hebert Dealership President [email protected]
1667756788
1
When in time get my oil change and my fuel filter changed. There was NOTHING wrong with my truck when I pulled in. Went inside to sign in came back out and my y radiator hose was gushing out my fluid and then when they took it in they come out and tell me my fuel sensor needed change and my air filter needed changeI just put in a new air filter 2 days before and my fuel sensor was replace 6 months prior. I ended up paying $1300 by the time it was all said and done. I get barley 30 miles from the dealership and my truck goes into limp mode. It wouldnt come out. I took it to another dealership and my entire def system was unplugged. Wires hanging down and def and fuel everywhere u see my truck. I was quoted 9k to have my truck fixed. I called the dealership and they laughed. I was told that the def pump being unplugged wouldnt hurt the truck. That they didnt do anything wrong. I will never go back to this place for anything. I am now in the process of working with my attorney.
1542914794
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJaVllZ0ZnEAE!2m1!1s0x0:0xe2851cc148b2f08a!3m1!1s2@1:CIHM0ogKEICAgICIiYegFg%7CCgwI6oXc3wUQ2a7WuwI%7C?hl=en-US
Willy B
google
https://www.google.com/maps/place/?q=place_id:ChIJP4gRnOosMYYRivCySMEcheI
Willy, we're bummed you felt like we didn't care about you throughout your visit. We'd like to chat and let you know that we do indeed want each customer to have a great time shopping and buying with us. If you'd like, please give our Internet Manager John Bartle a call at (318) 221-9000. Thanks.
1543253197
3
Good people but lack genuine care, they just do a lot of business and want to get you out the door fast
1641284702
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtNWFpSFd3EAE!2m1!1s0x0:0xe2851cc148b2f08a!3m1!1s2@1:CIHM0ogKEICAgICm5aiHWw%7CCgwI3ojQjgYQiMfxrwM%7C?hl=en-US
Joshua Mitchell
google
https://www.google.com/maps/place/?q=place_id:ChIJP4gRnOosMYYRivCySMEcheI
Thank you for the great review and 5-star rating, Joshua. We are pleased to know our Service Team ensured you had a good servicing experience for your vehicle. We look forward to your next visit here at Hebert's Town & Country Chrysler Dodge Jeep Ram.
1641311185
5
Great service team! Great offering and deals on a set of tires, cheaper than anyone else in town.
1604716901
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpeWRIOUdBEAE!2m1!1s0x0:0xe2851cc148b2f08a!3m1!1s2@1:CIHM0ogKEICAgICiydH9GA%7CCgwI5ZKY_QUQ8LS2jgM%7C?hl=en-US
Kevin Kidd
google
https://www.google.com/maps/place/?q=place_id:ChIJP4gRnOosMYYRivCySMEcheI
Thank you for the feedback, Kevin! We appreciate it.
1604777216
5
Wonderful
1513869916
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURndHJXa0hnEAE!2m1!1s0x0:0xe2851cc148b2f08a!3m1!1s2@1:CIHM0ogKEICAgIDgtrWkHg%7CCgwI3KTv0QUQgPGnlQM%7C?hl=en-US
alayah schumpert
google
https://www.google.com/maps/place/?q=place_id:ChIJP4gRnOosMYYRivCySMEcheI
Rosalyn, we apologize in the delay for your oil change. As far as the customer service, we appreciate you letting us know about your experience and we are looking into this. Making sure our customer's concerns and vehicle are taken care of is our priority and we're sorry you had a negative experience with us. We would like to speak with you to learn more about your visit and restore your confidence in our dealership. Please give our General Manager, Lucky Britton, a call at (318) 221-9000. Thanks.
1513903741
1
My name is Rosalyn and I recently visited to receive an oil change, after attempting to come for 3 days. Each time I came there was a 3 hour wait. I arrived at 730 and it's now 930 and they still havent gotten 2 my car. The manager Chuck was not courteous at all. He acknowledged my concern and brushed it off as if its no big deal. We know it's a problem but how you solving it mister. The customer service is poor and extremely slow. The young ladies that work behind the desk are slow to greet or acknowledge customers. Someone came in after me and one of the ladies acknowledged him first and he was serviced before me. i would nit come here if i didn't pay for a packaged oil change. Because of this visit i will not purchase my next car from this place I will go somewhere else...
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