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Northreadingsubaru
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Northreadingsubaru reviews
Information about Northreadingsubaru
4,49
398 reviews
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Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRb2JpUkdBEAE!2m1!1s0x0:0xcd9fed085248f5f5!3m1!1s2@1:CIHM0ogKEICAgIDQobiRGA%7CCgsIg7qkjQUQiKmlKw%7C?hl=en-US
Matthew Colombo
google
https://www.google.com/maps/place/?q=place_id:ChIJ73PODl8J44kR9fVIUgjtn80
2
Car Wanted an imprezza sport with Kicker audio upgrade pkg(699. Retail ) Had a quote from Manchester off of consumer reports. It listed the pkg with included components 10" sub woofer, prem speaker upgrade and tweeter kit. The new salesman discussed the woofer location with my wife and I. We settled on a price equal to the quote I brought with me. I gave up $80 in paperwork costs and lifetime oil changes to do local business. Went to pick up the car on a thur.- NO WOOFER. Salesman said take the car and see how it sounds. We gave you exactly what was on the agreement. He had written speaker upgrade which I assumed included the woofer. Came back the next am as I woke early thinking about it. He said the mgr was off till mon and he'd talk to him and call me. No Call, I had to go back in the afternoon and the sales man Dwight said the mgr had to look into the costs and that I got $699 of retail product. The tweeter kit and speakers retail for $474. He was off on tue. and would call me on wed. No Call again!! Drove to the dealer again and went to the mgr. He said they never heard of the Kicker audio pkg and had not put a woofer in a car all year. I showed him the quote from Manchester which even listed the components. He said his cost for the sub woofer was $620 and was willing to split the cost. I refused and insisted they make good. He would call me on thur. No Call again. Drove back after work. He apologized for not calling. Still no decision now a week later. I wanted to speak with the GM directly but was not allowed. He had enough info. Called today and left a message that I got what I signed for and had taken delivery of the vehicle. Awful customer service- manager included. New salesman did not know his product. Bait and switch ??? Will never go back there for anything. I gave them a chance to correct this before I posted this review.
1591912025
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjOW8zd25RRRAB!2m1!1s0x0:0xcd9fed085248f5f5!3m1!1s2@1:CIHM0ogKEICAgIDc9o3wnQE%7CCgwI2cyK9wUQyLqvgAE%7C?hl=en-US
Garrett Owen
google
https://www.google.com/maps/place/?q=place_id:ChIJ73PODl8J44kR9fVIUgjtn80
1
Absolutely terrible experience with this dealership and their service department. They sold me a 09 forester with under 60,00 miles. I had it inspected by another mechanic. It had a bad breaks and a chipped wind shield. They fixed it once I brought it to their attention after almost 2 weeks. and threats to back out of the deal. About 12,000 miles later I took the car back. I asked them to inspect the car and tell me why their was vibration when driving. They told me the rear differential was shot, and the head gaskets were going. They tried to convince me to buy another car. Neither of the diagnosis were true. The only issue with the car was one of the rear tires was the wrong size. Avoid this entire dealership at all costs!
1402498309
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnbk1yTFBnEAE!2m1!1s0x0:0xcd9fed085248f5f5!3m1!1s2@1:CIHM0ogKEICAgIDgnMrLPg%7CCgsIhdrhnAUQqNKacw%7C?hl=en-US
Shelley Campbell
google
https://www.google.com/maps/place/?q=place_id:ChIJ73PODl8J44kR9fVIUgjtn80
5
My experience with North Reading Subaru was the easiest car buying experience. I stopped in one day knowing I wanted a Subaru but not knowing what model. Rui Coelho asked a few questions, gave me valuable information and led me in a direction in which I test drove two vehicles. No pressure and easy follow up while I thought about it over the next couple of weeks. I did my homework on price and trade online, went in and negotiated very easily a deal within an hour. For me a competitor would closer to where I live and would have been easier to deal with as I prefer to have my service done where I buy the car. But, the approach by Rui was what won me over and I am very happy with the result. I love my new Impreza.
1557859425
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURZZ2JfNlp3EAE!2m1!1s0x0:0xcd9fed085248f5f5!3m1!1s2@1:CIHM0ogKEICAgIDYgb_6Zw%7CCgwI4Zjs5gUQ8NStxQM%7C?hl=en-US
Will S
google
https://www.google.com/maps/place/?q=place_id:ChIJ73PODl8J44kR9fVIUgjtn80
5
I'm very happy with this place. I've had most of the maintenance on my outback done here for the past 5 years and they're terrific. The prices are reasonable and the customer service has been phenomenal - they've given me loaner cars and driven me to the commuter rail station when necessary. I also like the little customer waiting area they have - I can sit at a desk and do work on their guest wifi. I probably get more done there than in the office. 10/10.
1630014034
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURhXzdDRGpRRRAB!2m1!1s0x0:0xcd9fed085248f5f5!3m1!1s2@1:CIHM0ogKEICAgIDa_7CDjQE%7CCgwI0pSgiQYQsNPgzAI%7C?hl=en-US
Peter Dolan
google
https://www.google.com/maps/place/?q=place_id:ChIJ73PODl8J44kR9fVIUgjtn80
2
Service Department tried to pull a fast one on my wife, trying to get her to replace the air filter, cabin filter, and wipers at huge mark ups. Thankfully, she is smarter than that. Beware going in for recalls, as they see that as a great way to grab your money.
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