Sorry for the miscommunication Alyssa. I can't say for sure what reason was and I can only speculate. We have a labor fee that is going to depend on your vehicle and what you're installing. Then we will have parts that you will need. I'm assuming that the sales team didn't catch a part that was needed at first look. Some of the accessories that you need to just install a new radio can be more than the radio itself. Again, not an excuse, we should have got it right the first time and for that I apologize.
1551554628
1
Big daddy's is a complete rip off. I already had a stereo, but didn't know how to install it so I came here. First i was told $60, then I was told no, it'll be about $80 then all of a sudden the total price i was being charged jumped to $200! Just to put in a radio I had already purchased elsewhere!
I'm sorry you had a bad experience with us. We try to be as helpful as possible for every single person that comes through the door and it sounds like we fell short with you. I sincerely apologize.
1664989697
1
Not a good expierence at all i feel this person could have helped me more than he did i felt like he was just brushing me off not a good feeling
I apologize it's taken me this long to see this review. I know what it feels like to receive poor customer service and it is frustrating. We dropped the ball and we have discussed what we could do better. I can tell you that we absolutely do NOT judge anyone. We have a very strict code of ethics and our employees have great character.
1582734110
1
My husband came in there Thursday they gave him a quote and told him to come back the next day and then I came in with my husband Friday and we talked with Patrick and they basically kept giving us the run around about when Tyler was coming in. TERRIBLE TERRIBLE customer service I definitely got the vibe that they judge people upon arrival.
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