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Astonmartinaustin reviews
Information about Astonmartinaustin
4,33
27 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZdzVQTnBRRRAB!2m1!1s0x0:0x412a0b1d7371d67f!3m1!1s2@1:CIHM0ogKEICAgICYw5PNpQE%7CCgwIirze5QUQkN-AhgI%7C?hl=en-US
Berry Beresfordt
google
https://www.google.com/maps/place/?q=place_id:ChIJkRFLESnNRIYRf9Zxcx0LKkE
1
My car(a DB7 2002) was sent to them by my mechanic with a mysterious problem .The car would start but them be switched off by the pats system. All we wanted from the dealer was to make the car stop cutting out. After nearly 2months we were advised the car would run but with a misfire, (it did not have a misfire previously). My mechanic towed the car back (350 miles to were we both live) and discovered that one of the 2 ECU.s that was replaced was defective. Back and forth over the phone and the car was towed back at my cost, only to be told that Aston would only take ownership of the defective part if Aston Martin of Austin ensured that there was nothing else that could cause a misfire . They quoted me another $6,000 to carry out this work. The initial bill was nearly $8,500. If it was discovered after all this further work that the issue was a defective ECU would I be charged for this work I asked -silence. Rather I was told that if the car was not removed from their car park they would charge parking fees. The car was towed back again and it has further been proved that the ECU is defective. No satisfactory response from the dealer. Their were myriads of other problems with the dealerships' response but this venue is too limited to give all the details. Suffice it to say, do not take a car to this dealership to be repaired under any circumstances unless you have decided to make them another charity.
1641870708
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtLTQyVVFnEAE!2m1!1s0x0:0x412a0b1d7371d67f!3m1!1s2@1:CIHM0ogKEICAgICm-42UQg%7CCgsI9OrzjgYQiKm5Tg%7C?hl=en-US
Gabe
google
https://www.google.com/maps/place/?q=place_id:ChIJkRFLESnNRIYRf9Zxcx0LKkE
1
Adam Robertson. Came into the store today to purchase merchandise where I was unwelcomed. Came into the store with no one around for 10 minutes until a taller man by the name of Adam just looked at me from a distance without greeting me nor asking if I needed assistance. After walking around, I was greeted by Emily who was very nice and professional. She then walked me around the showroom to help me try to find what I was looking for. Afterwards, she stepped to the back to see if there was more stock of what I was looking for. I sat in an AM in the showroom that appeared to be for sale and was unlocked. I sat inside and Adam came out of the room, looked at me, and as Emily came back out and stood between me and Adam, Adam looked over at Emily and says, "That's someone's car, by the way..." Implying I should not touch and get out. Instead of telling Emily, why didn't he tell me himself? At the moment, I immediately felt discriminated against and I say that with confidence. I'm dark skinned, black hair, in my late 20s and he didn't want to have anything to do me. Adam, you work at Aston Martin. Not Car-Mart. I don't even get service like that from a Walmart. After the interaction, Emily felt the awkwardness and kept apologizing because obviously I was stunned and very disappointed. She even tried mentioned that he was sick which was why he was moody. If you're sick, what are you doing at work? The irony is... I am an Aston owner and drove my Aston to the dealership today that came from that very location while the interaction occurred. I know this kind of service is unlike what AM would expect, nor Hi-Tech. I won't step into that building again and will make sure this gets escalated.
1430928330
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBa3UtZmJnEAE!2m1!1s0x0:0x412a0b1d7371d67f!3m1!1s2@1:CIHM0ogKEICAgIDAku-fbg%7CCgwIyveoqgUQgIXmjwI%7C?hl=en-US
Jesus Rodriguez
google
https://www.google.com/maps/place/?q=place_id:ChIJkRFLESnNRIYRf9Zxcx0LKkE
5
Very good
1661023302
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1anZhdGJ3EAE!2m1!1s0x0:0x412a0b1d7371d67f!3m1!1s2@1:CIHM0ogKEICAgIDujvatbw%7CCgsIxuiEmAYQoNnwbQ%7C?hl=en-US
T. Scarber
google
https://www.google.com/maps/place/?q=place_id:ChIJkRFLESnNRIYRf9Zxcx0LKkE
Hello. We, at Aston Martin of Austin, are committed to supporting all your needs and pride ourselves on providing an outstanding and personalized 5-star service. Thank you for visiting our showroom.
1661284991
5
Aston Martin is top tier class. No arguement
1550642391
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNvOGFDSFdREAE!2m1!1s0x0:0x412a0b1d7371d67f!3m1!1s2@1:CIHM0ogKEICAgICo8aCHWQ%7CCgwI19mz4wUQ4OaOmwM%7C?hl=en-US
Ryan Garcia
google
https://www.google.com/maps/place/?q=place_id:ChIJkRFLESnNRIYRf9Zxcx0LKkE
1
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