I will now be taking my business elsewhere for this point forward for service and recommend others to do so. Previously I have had nothing but great service from this location, for the past few years Ive taken my Jeep here for oil changes and several months ago for a very serious and expensive (but reasonably priced) fix. My luck seems to run as of recently though. I was quoted an amount for parts and labor for a fix that was not vital, but I like to keep my Jeep as clean and fully functional as possible and due to warranty I need to keep the parts factory. Technician quoted me a price after a diagnosis and routine oil change. He said he would order the part and call me when it was delivered. Flash forward 2 1/2 months no word on the part. I call in and they say theres no record of said part ever being ordered but he can have it within the week and then proceeds to quote me a price 3x what I had previously been told. I respond with the previous quote and the technician says hell transfer me to the parts manager and then hangs up. I call back a week later and Im quoted a lower price this time (without saying anything about any previous quote) but its still 2x what I had been quoted a few months ago. I recently got my oil changed at Jiffy lube (due mostly to being and the technician there said my oil had been way overfilled and spilled all over my engine area. He was nice enough to take pictures for me before he did any work and explained some things as Im not super car savvy but what he said about the sloppy work really sealed the deal and I will never return to this Jeep service department again.
This was the best experience I had buying any vehicle yet. The staff was extremely helpful, very friendly, and worked with me through the entire process. I highly highly recommend going here. The next time I'm looking for another vehicle, I'm definitely going to go here again.
Very expensive but they get it done it might take about 3 or 4 trips tho
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.