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Landroverrichmond
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Landroverrichmond reviews
Information about Landroverrichmond
4,16
192 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRMGJxWjZBRRAB!2m1!1s0x0:0x5cf74ce20a74c4a9!3m1!1s2@1:CIHM0ogKEICAgICQ0bqZ6AE%7CCgwI3qas2wUQwJTwgwI%7C?hl=en-US
Virginia Williams
google
https://www.google.com/maps/place/?q=place_id:ChIJkTF8TpttsYkRqcR0CuJM91w
1
Walked in there was walking around for 10 minutes and no one comes to talk to us or help us. Was considering purchasing or at least looking at multiple vehicles considering we drove from Charlottesville.
1647983894
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXcG91dWRnEAE!2m1!1s0x0:0x5cf74ce20a74c4a9!3m1!1s2@1:CIHM0ogKEICAgIDWpouudg%7CCgwIlvrokQYQiP7QqQI%7C?hl=en-US
Melissa
google
https://www.google.com/maps/place/?q=place_id:ChIJkTF8TpttsYkRqcR0CuJM91w
Melissa, we are very concerned to read your review. Land Rover Richmond wants only the best for our customers and it sounds like we really fell short. I would like to try and make this up to you.
1648044566
1
Bought a brand new car and have had nothing but problems out of it. The guys in the service department are rude and condescending. Theyve had my car for 3 MONTHS.not due to parts delays and supply chainbut because the wrong part was ordered and then the right one was broken..Ive not been called ONCE for an update. Ive had to call for all updates. Finally complainedwhen I hate to do thatand its the FINANCE MANAGER that is following up. I called with a complaint about the service department and the service writer and the SERVICE MANAGER hasnt even reached out to me to speak to me or update me about the vehicle. Im sorry I ever bought this car. Im done with the brand and this dealership. Ill NEVER own another Land Rover, Range Rover or Jaguar. Theyre junk.
1578067269
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURNeWJERG5BRRAB!2m1!1s0x0:0x5cf74ce20a74c4a9!3m1!1s2@1:CIHM0ogKEICAgIDMybDDnAE%7CCgsIxcq98AUQkJjQFQ%7C?hl=en-US
Richmond Rentals
google
https://www.google.com/maps/place/?q=place_id:ChIJkTF8TpttsYkRqcR0CuJM91w
4
Professional staff , who really try to accommodate my work schedule and repair appointments. As a certified car owner, I do like the availability of a loaner car as an option as well. This is a great service offered by Land Rover and a smart marketing move as well!
1435425092
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRemN5R1lnEAE!2m1!1s0x0:0x5cf74ce20a74c4a9!3m1!1s2@1:CIHM0ogKEICAgICQzcyGYg%7CCgwIxLK7rAUQwN3lxwE%7C?hl=en-US
Dean Lewis
google
https://www.google.com/maps/place/?q=place_id:ChIJkTF8TpttsYkRqcR0CuJM91w
5
The fine customer service and dependable quality of technicians make my hour-long drive from Charlottesville worthwhile for a trained expert to service and repair my new model Rover.
1590117681
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjdUxUdjNnRRAB!2m1!1s0x0:0x5cf74ce20a74c4a9!3m1!1s2@1:CIHM0ogKEICAgIDcuLTv3gE%7CCgsIsYqd9gUQoMO_ZA%7C?hl=en-US
Freddie Robinson
google
https://www.google.com/maps/place/?q=place_id:ChIJkTF8TpttsYkRqcR0CuJM91w
2
I purchased a 2013 Range Rover Sport from Richmond Jaguar Land Rover for $23,000 in April 2020. Although it was over priced with 98000 miles it was a beautiful car. It was missing the owners manual but the salesman promised he would order me one. It never happened and after many calls regarding the manual the manager told me that it was an old car and they would not give me a manual. This actually was told to my wife whom I purchased the car for. This vehicle was a replacement for her BMW which was T boned and rear ended after spinning around on I 64 so this added to her PTSD. Thoroughly disappointed in what I assumed was a reputable dealership. Not a very people caring organization.
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