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Courtesyautomotiveteam
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Courtesyautomotiveteam reviews
Information about Courtesyautomotiveteam
4,42
260 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjbklIQjdBRRAB!2m1!1s0x0:0x65b2e554316b7eda!3m1!1s2@1:CIHM0ogKEICAgIDcnIHB7AE%7CCgwIj4LU9gUQ6MmttAM%7C?hl=en-US
Donteris Bracy
google
https://www.google.com/maps/place/?q=place_id:ChIJIePmBDPFMYYR2n5rMVTlsmU
We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.
1591035959
1
My Car was brought to this dealership 6 months. I have called several times about receiving my engine cover that Mike in the Collision department promise me but keeps giving the run around on. I also had several repairs that was done improper but all i am asking for is my engine cover. You already installed my hood wrong used old parts when insurance paid for new parts and still left my fog light cracked. Mike said he order parts from dodge stated they had it on back order. I called Dodge asked how long will it take for me to get a engine cover he told me 1 day but I am here 6 months waiting. So i called mike told him what the man said. He calm my engine came in so i gave me my address to send it. Now another month has passed. If i did not stay 11 hours away i would come up there an get this handled personally. I expect so action to be taking on this immediately i paid 13,000 for my car the be repaired correct that did happen but all I am asking for is my engine cover is that so hard to send
1565985820
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVN0xPeHB3RRAB!2m1!1s0x0:0x65b2e554316b7eda!3m1!1s2@1:CIHM0ogKEICAgIDU7LOxpwE%7CCgsInJjc6gUQyJzLeg%7C?hl=en-US
Emily Hines
google
https://www.google.com/maps/place/?q=place_id:ChIJIePmBDPFMYYR2n5rMVTlsmU
Emily, thank you for your honest reply on your experience. We are glad you had a great experience with our Service adviser Auburn. We do take your feed back seriously and will make steps to inform and educated on better processes as well as courteous and kind attitudes. We appreciate your business and know we will be bringing your feedback to the forefront.
1565991150
2
First off, Had Auburn as a service writer....great service! Kept us informed about our vehicle and handled everything with getting us checked out. My issue is with the customer service received with the lady at the check out window. I redeemed points to use towards the price of our service, using my Chevy rewards. I was told it actually needed to be printed out, which I understand and had no problem with. But the lady, with the dark hair, responses were very rude and her unwillingness to help retrieve the voucher was uncalled for. I hope she doesn't treat all customers this way. Thankfully, the service writer we had resolved the issue. There isn't a place to comment about the ladies at checkout on the survey that is received after service so I'm putting my comment here. My experience using vouchers at other dealerships were totally different, just provided my email address and they were able to pull the voucher for me. After my comments about her response, she was not apologetic and only commented that she doesn't know anything about the voucher or how to retrieve them, just that she needed them for her paperwork per the dealership owner/manager. Totally uncalled for!
1627046678
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhdUlEMTlBRRAB!2m1!1s0x0:0x65b2e554316b7eda!3m1!1s2@1:CIHM0ogKEICAgICauID19AE%7CCgwIlobrhwYQuKPW2QI%7C?hl=en-US
Stacy Scriber Scheer
google
https://www.google.com/maps/place/?q=place_id:ChIJIePmBDPFMYYR2n5rMVTlsmU
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Courtesy Chevrolet Buick GMC Cadillac team
1627340944
5
Very easy, people are very kind, and the service was quick. Thank you and we will be back!
1636380657
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHazZDU3lBRRAB!2m1!1s0x0:0x65b2e554316b7eda!3m1!1s2@1:CIHM0ogKEICAgICGk6CSyAE%7CCgwI8d-kjAYQuIXWhgM%7C?hl=en-US
samuel givens
google
https://www.google.com/maps/place/?q=place_id:ChIJIePmBDPFMYYR2n5rMVTlsmU
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Courtesy Chevrolet Buick GMC Cadillac team
1636500480
5
Angelo is the best salesman in the world. My family has bought 7 different vehicles from him. He always finds the vehicle I'm looking for if they dont have it he will find 1 and get it in for me.
1621359985
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLcDdHNmxBRRAB!2m1!1s0x0:0x65b2e554316b7eda!3m1!1s2@1:CIHM0ogKEICAgIDKp7G6lAE%7CCgwI8fqPhQYQoIHBuAM%7C?hl=en-US
SK
google
https://www.google.com/maps/place/?q=place_id:ChIJIePmBDPFMYYR2n5rMVTlsmU
We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Courtesy Chevrolet Buick GMC Cadillac team
1621447420
1
I never received a call in reference to when my vehicle was complete. I didn't receive an receipt. I asked for my car to get checked for the oil lost ever week and it was not done- I was told to just get another engine, no diagnostic was done.
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