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Landroverofalbany
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Landroverofalbany reviews
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4,43
286 reviews
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Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLNHBXdk9REAE!2m1!1s0x0:0x9f09d0a7b84cade5!3m1!1s2@1:CIHM0ogKEICAgICK4pWvOQ%7CCgwIsKeOgwYQiPGL-QI%7C?hl=en-US
April Brissette
google
https://www.google.com/maps/place/?q=place_id:ChIJVXqyiUVz3okR5a1MuKfQCZ8
3
I am giving 3 stars because I had to work with 3 different people in order to get answers. The first two (Tom and Jayshawn - not sure on spelling) completely stopped responding to emails and phone calls with no reason whatsoever despite my repeated efforts. Once I started to work with Andy, the sales manager, everything was smooth sailing. He was responsive, attentive and diligent. I didnt get any reason why the other two ignored me though, nor did either of them reach out to apologize or explain. That would have made my experience better. The car is awesome and Andy was great! The rest of the process was a nightmare and took 3 weeks.
1548515533
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJdDUyVThBRRAB!2m1!1s0x0:0x9f09d0a7b84cade5!3m1!1s2@1:CIHM0ogKEICAgIDIt52U8AE%7CCgwIzfGx4gUQ88m2-QI%7C?hl=en-US
BJ Carmer
google
https://www.google.com/maps/place/?q=place_id:ChIJVXqyiUVz3okR5a1MuKfQCZ8
1
I implore anyone to not give these people your money. Think buying a Range Rover will be great? Its not. They are the only dealer around so you are stuck with their horrible service department and staff. After buying my Evoque the next day the hood sensor broke so i couldn't lock the car. got that fixed. Next the turbo blew...2 weeks in the shop, only got a loaner for the last week. I live an hour away. Such a pain. Then the radiator went. Another week in the shop. This time i didn't even get a loaner. Then it was fine for a few months. Then what do you know its burning coolant. I had to have it towed down there because they didn't have a loaner available for 3 weeks!! After the first week of it not being fixed they told me it was a cracked manifold. Only to find out it was the water pump like I suggested. 2 weeks in the shop for a water pump. I finally had enough and went to trade it in for something else. Come to find out they lied to me about the history of the Evoque, it had been in an accident even though they told me it had a clean history. My fault for not specifically requesting the carfax, how dare i trust the dealer. These people are so shady from the sales to the service. I will not let anyone i know buy anything from them. To be fair I don't know about the Volvo side as I think they are separate. Such a shame that RR's are such junk it was a sweet car.
1618606749
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLbzl6alB3EAE!2m1!1s0x0:0x9f09d0a7b84cade5!3m1!1s2@1:CIHM0ogKEICAgICKo9zjPw%7CCgwInfXngwYQsMiZ1AM%7C?hl=en-US
Patty Chmara-Shirley
google
https://www.google.com/maps/place/?q=place_id:ChIJVXqyiUVz3okR5a1MuKfQCZ8
5
What can I say Albany Land Rover people are amazing!! Especially Patrick!! They are beyond accommodating - very efficient - super friendly & get the job done!!! Bottomline they take good care of my Rover!!! As always thanks for a fantastic job!!!
1632238646
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2MU9INEFREAE!2m1!1s0x0:0x9f09d0a7b84cade5!3m1!1s2@1:CIHM0ogKEICAgID61OH4AQ%7CCgsItvinigYQ-PPDEA%7C?hl=en-US
Ronnie skynyrdfan45
google
https://www.google.com/maps/place/?q=place_id:ChIJVXqyiUVz3okR5a1MuKfQCZ8
5
Patrick the service manager at Landrover did a fantastic job at coordinating my service. He was professional and respectful. He even walked me out to my Range Rover to ensure that I was 100% satisfied before leaving the lot. This is how service should be offered everywhere. However, we all know different. I will be back and continue to use your dealership for service! Respectfully Submitted, Patrick
1468854454
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnOWYtQ1BREAE!2m1!1s0x0:0x9f09d0a7b84cade5!3m1!1s2@1:CIHM0ogKEICAgIDg9f-CPQ%7CCgwItuGzvAUQwMHJjgE%7C?hl=en-US
Virginia Darwak
google
https://www.google.com/maps/place/?q=place_id:ChIJVXqyiUVz3okR5a1MuKfQCZ8
3
I recently purchased the Evoque...I love the car! I'm still waiting to evaluate the dealership to see how they handle an issue I had when I picked up the car...more later.
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