Prince, we are sorry you did not have a good experience. Come in again and I can assure you we can make it a better one. Please ask for Alex or Jessica. Thank you for using Perez Auto Group - Little Motors!
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The worst possible car experience ever. I called the dealership inquiring about a vehicle that has been on the lot for 3+ months. I was told to fill out a credit app and to come with the money down later that week. Showed up to the dealership with my pay stubs, insurance card, and money down ready to purchase a vehicle. I stood on the lot for 20 minutes and no one greeted me. I went inside the showroom stood for 5 minutes waiting for the to representatives to acknowledge me. It wasn't until I said "hello" I was noticed. Keep in mind that I was the ONLY customer that morning. I was finally greeted and asked what I was interested in. I told him they should be expecting me cause I called earlier that week. I told the sales person, owner, or who ever he is that I inquired about the car on the lot and I was interested in financing the vehicle. The gentleman tells me the car can't be financed and I have to fill out a credit app even though I submitted mine online and they'll call me back. They never did.... which I expected after visiting the worst dealership in the Albany area. If you're looking for a sales team to ACTUALLY help go somewhere else.
I quite honestly don't know how this place is in business. I thought maybe the person that answered the phone was absolutely rude to be polite. After reading the comments that are posted this makes total sense. Reading the dealers responses to complaints just further goes to prove that you're straight trash. Spend your money where workers can be kind.
Very unorganized and everyone gave me a different price on the same car. Car listed as inspected and ready to drive. The car needed to get inspected, detailed and a new battery and it'd be ready in 3 days smh.
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