Parts dept awesome had what i needed even though dealer only held on till the following monday up and running 2 hours later better than the villa park local but that is for a different time
Some of the most honest and transparent sales reps I've ever met. I usually loathe going to the dealership, but the staff at Castle was pleasant and honest.
My experience with the Castle Buy Center was great from start to finish. Miguel and Michael were great with finding the exact car that I was looking for and pointing me in the right direction. The transaction with saleing my car and the purchasing the one that I now have was the smoothest experience I6had in buying a car. Thanks Guys
Sold my SUV to them. Great experience from start to finish. The initial contact from Carlos helping to get my appointment set up was awesome. Had a great conversation with Norma helping me at the dealership while Nas(?) checked over my Honda and came back with a fair offer. No one was pushing me into a new vehicle and everyone was honest and friendly. Just waiting to pick up my check in a few days. 5 star UX for sure. I'll be starting at Castle-Elk Grove Village when it's time to get into a new vehicle.
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