Thank you for sharing this review regarding your experience with us. Id like to discuss this with you further if you could please contact me at your earliest convenience. Alan Graham, General Manager [email protected]
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Since we lease a jaquar truck we been having problems with it and it seems no one care how can a 2020 new truck keep breaking down .I dont recommend this dealer to any one
Service is horrible. No loners available on a warranty issue on a 1 year old vehicle. Then said dont drive it but cant get me in for 6 days. Rent a car. Ridiculous!
I initially went and test drove four vehicles beginning of May. 1st I was not greeted so I went outside and started to look at the cars. Eventually I was greeted and was taken on the test drives. The salesperson was nice and the test drives were good. I told her I was wanting to finance not lease in June. So June rolls around and I sent an email about a vehicle on their website. She replied with lease rates. No printout of the vehicle with the break down. So I replied and asked for finance pricing (even though she should have known I wanted to finance not lease). I never heard anything back so the next day I emailed the Manager and asked him to refer me to someone who has the time to reply to an email. I never heard back from him, instead she emailed me the finance price with the wrong down pymt amount and proceeded to tell me its super discounted already. Again, no worksheet with pricing, just a half attempt at a reply. I never received anything official or remotely close to an email that resembles a luxury/professional reply. I went ahead and bought a Porsche. Im glad, because I can only imagine having to deal with them if/when I need anything from them...
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