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Polish
Swiss
Bucherer
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Bucherer reviews
Information about Bucherer
4,70
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLMzVpSi1nRRAB!2m1!1s0x0:0xe99a18c1ede3252b!3m1!1s2@1:CIHM0ogKEICAgIDK35iJ-gE%7CCgwI9OSfhQYQwLXerAM%7C?hl=en-US
Helena Uittwoi
google
https://www.google.com/maps/place/?q=place_id:ChIJiTa7rzkFdkgRKyXj7cEYmuk
Dear Ms Uittwoi Thank you very much for your evaluation. We look forward to welcoming you soon again. Best regards Your Bucherer Online Team
1622040212
3
Nice, but the staff sometimes don't seem very happy...
1622508930
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxb3ZuSHlBRRAB!2m1!1s0x0:0xe99a18c1ede3252b!3m1!1s2@1:CIHM0ogKEICAgICqovnHyAE%7CCgwIgovWhQYQ0NH3ywE%7C?hl=en-US
Tahmid Rahman
google
https://www.google.com/maps/place/?q=place_id:ChIJiTa7rzkFdkgRKyXj7cEYmuk
1
The customer service here that you receive is appalling! I had an appointment booked at the Knightsbridge store which I thought would consist of personal time to view the collection, just as other luxury watch boutiques I have been to. However, this was not the case at all! Walked into the store whilst it was empty and had no one approach us and did not feel welcomed. I had mentioned that I had an appointment booked and the representatives took no notice of this and disregarded the matter. I then spoke to a woman about a watch I had been interested in purchasing but the lady had no interest. As I felt unwelcomed I immediatley left the store. I then headed to watches of Switzerland where I had a delightful experience and ended up purchasing my watch over there. Avoid this place as their customer service is shocking, would not recommend.
1646586753
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXaTZfYTRRRRAB!2m1!1s0x0:0xe99a18c1ede3252b!3m1!1s2@1:CIHM0ogKEICAgICWi6_a4QE%7CCgsIgdeTkQYQsMHvTw%7C?hl=en-US
Dean Bran
google
https://www.google.com/maps/place/?q=place_id:ChIJiTa7rzkFdkgRKyXj7cEYmuk
Dear Dee Doug Thank you very much for your excellent evaluation. We are looking forward to welcome you again soon! Kind regards, Your Bucherer team
1646666224
5
Amazing store, thanks to Jimmy who helped me find the watch I was looking for. He was honest on the time scale it would take and kept to his word on finding me my time piece.
1646500543
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXNC0yR3N3RRAB!2m1!1s0x0:0xe99a18c1ede3252b!3m1!1s2@1:CIHM0ogKEICAgICW4-2GswE%7CCgsIv7WOkQYQ-NrmFQ%7C?hl=en-US
Paul Van Danzig
google
https://www.google.com/maps/place/?q=place_id:ChIJiTa7rzkFdkgRKyXj7cEYmuk
Dear Mr. Van Danzig Thank you very much for your nice words. We are very happy that you enjoyed your visit at Bucherer in Knightsbridge and we hope to see you again soon. Best regards, Your Bucherer Online Team
1646664728
5
Last year I was shopping for a Rolex for my Birthday. We walked into Bucherer Hyde Park and met Nicole, she was brilliant! She helped me choose the perfect watch, she was really helpful and her knowledge of the Rolex brand was excellent. We had such an amazing experience that my wife also bought a watch. If you want a fantastic Rolex experience, then pop into Bucherer Hyde Park and ask to speak to Nicole, you wont be disappointed.
1626918429
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhOEpxd1R3EAE!2m1!1s0x0:0xe99a18c1ede3252b!3m1!1s2@1:CIHM0ogKEICAgICa8JqwTw%7CCgsInZzjhwYQsPLwZQ%7C?hl=en-US
Sajedeh Ms
google
https://www.google.com/maps/place/?q=place_id:ChIJiTa7rzkFdkgRKyXj7cEYmuk
Dear Sir or Madam, Thank you for taking the time to review your recent experience at our One Hyde Park boutique. Firstly, we would like to extend our apologies for any disappointment caused to you and your husband. We would also like to assure you that your description does not resemble our brand ethos nor strive for customer excellence. We would welcome you to share your contact details with us by emailing [email protected]. A member of our senior management team will be waiting to hear from you and to discuss your experience in more detail. We look forward to hearing from you again in due course. Kind regards, Bucherer UK
1626947515
1
To whom it may concern On Sunday 18/07/2021 my husband and I went to Rolex store in knightsbridge to ask for availability of a particular watch. A lady served us but she was really unwelcoming and cold. I showed her the photo and she said we dont have it; I suggested to keep my details and she accepted reluctantly. I really felt uncomfortable and had bad feeling the way she treated us; I really expected a better service from a highly prestigious company!
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