Hello Jeanette, we are very disappointed to read your recent one star review for us here at Porsche Downtown LA. We're so sorry to hear that you weren't able to connect with a salesman to purchase your milestone birthday gift. Could you please directly send an email to our sales manager Keni regarding your experience? He hopes to connect with you soon so we can get you into a Porsche! Keni Huang | [email protected]
1651276990
1
Wow - I came in this morning ready to purchase my milestone birthday gift. Not one salesman greeted me. They all looked my way and turned. Happy to take my business elsewhere. .
Hello Elaine, we're quite displeased to read your review and see your 2 star rating of our store here on Google. We're sorry you didn't feel like our staff was very accommodating, and we'd like to connect with you to learn more about your time with us. We care greatly about exceptional customer service, and we'd like to show you the quality of service we're proud to deliver. Do you mind sending us an email directly so we can speak with you further? Please email our General Manager Victor Ghassemi directly please! We sincerely look forward to hearing from you. [email protected]
Hello, thank you for sharing your five star review with us at Porsche Downtown LA! It's great to hear you had such a pleasant experience with our team during your purchase. Thanks for choosing Porsche of Downtown LA for a new vehicle, we wish you well on the road ahead!
1667401801
5
My recent purchase through Downtown LA Porsche was a pleasure. I worked with three individuals; Alex, Jay, and Jonathan (sales manager). Each one having their strength (humility, knowledge, and professionalism). Adding up to an exceptional experience.
Hello Narineh, thank you for sharing your five star review with us at Porsche Downtown LA! It's great to hear that Eugene treated you so well and was able to help you out so much during your purchase. Thank you for choosing Porsche of Downtown LA, we wish you all the best!
1663371543
5
Eugene was exceptionally professional from beginning to end. We were able to get all our questions answered and felt very confident about our purchase and felt supported throughout the process. We would highly recommend this dealership and especially Eugene to anyone whos in the market for a car.
Hello, we're very disappointed to read your recent review with us at Porsche Downtown LA. We're so sorry to hear no one has reached out to you for your reimbursement. Could you please directly email our general manager Victor about this? He hopes to hear from you soon so we can get this resolved! Victor Ghassemi | [email protected]
1661208883
1
I had to pay for my own smog check after purchasing and driving the car home, since the car sold had expired tags. I am still waiting to be reimbursed as promised cmon man its less than $100. I had to prove to finance dept that i paid for the vehicle by cash and not from a bank loan. And now my Bank is the lien-holder and I don't have a loan with them!! They (bank) were also shocked to hear they are owners of a BMW M3. Purchased the car on fathers day at a Markup and I knew this but I expected a smoother transaction. Waiting to hear back
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