Good afternoon Charles, We asked you to come in since we want to give an accurate quote. Sometimes the image doesnt show clearly what needs to be done. For a paint touch up, based off the image how will we know how much work needs to be done ? This is why we cant give a quote or body work over the phone. We apologize but its for everyones convince. Hope to see you come in soon. Regards, Samantha
1519696417
1
I called and asked for an estimate. Guy was rude on the phone and just said no, bring the car in as his default answer. I told him exactly what I needed a bumper replacement and fender repaint. He said again, no we dont give estimates, bring the car in. I said I could email pictures this is a simple job. Again, no, bring the car in. Literally said nothing else. Long pause. I just hung up. There is no reason to have to see my 2018 impreza in person to give me an estimate. I want an OEM bumper replacement and touch up paint for a scraped side fender and I have pictures. Whats the problem? Your response is lackluster. You should be able to give a clear estimate for a fender replacement over the phone. Replacement is the same process at every garage (parts, paint and labor). Your response also doesnt explain why the guy on the phone was so grumpy. I called 3 other auto body shops and they all gave me estimates ranging from $750-$1000, for a bumper replacement using my car vin number. They said they cant give me an estimate on repainting my fender which is fair. They took the time to answer my question with care. Something your guy did not. Just saying no bring the car in... is lazy.
This shop is the worst shop ever they steal your car part and overcharge you I went to fix my alternator not even 5 months my car start to go off by itself they dont deserve no stars please I advise everyone not to go there if you love your car and save your money mr Issa is the worst just known that GOD dont like ugly
It's a bit of a dump inside but they were fast, efficient and I left with my NY inspection sticker in a timely manner. What else could you possibly ask for! I'll be back.
Good afternoon Steve, We do offer inspections. Not sure why you would leave a one star review when we do offer inspections. Also, by law, we are not required to give inspections, but it is a service we provide. Come by our shop and get your inspection today. What you where probably told on the phone was, we are getting the 2018 stickers for the inspection and you might have to wait to get your inspection done. As its Jan 2 and the DMV was closed yesterday, we had to get the new stickers this morning. We got them 3 hours ago. So come on by and get your car inspected. And seriously, is that a real reason to leave a 1 star review? Regards, Kevin
1514929847
1
I was told on the phone that they can't do an inspection; I thought by law they had to?
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.