We are sorry for any inconvenience that you experienced while researching on our website! We did have two representatives reach out to explain why the vehicle was showing as available, one of those being Troy. He communicated that the vehicle was a custom order but may not have detailed that process on behalf of the manufacturer, so hopefully we can clear up any confusion here! Once a custom order is built and in-transit, the manufacturer automatically populates it on the website. With current vehicle shortages it can be difficult to view inventory in person, and this allows customers to still familiarize themselves with a particular model, and research available options that best suit their needs. From there they can narrow their search or begin a custom order of their own. We apologize if this was not communicated clearly, and thank you for the opportunity to provide additional information. If we can assist you further in your search, or help with a custom order please let us know!
1659452175
1
This dealership's listing on Chevrolet's official website are not accurate. This dealership's employee Troy was unable to give accurate details about this dealership's inventory over the phone, It took two phone calls to find out the car I was looking for was sold two days ago.
Jake made me sign $1300.00 down and start paying $562.00 for a car I couldn't drive for over a week and still didn't get everything fixed and couldn't even get it detailed in the week and a half and I had to wait when I got there so he could have someone send it through the car wash then I scheduled on a time to get it fixed and drove all the way there from hutch with one of my vacation days still didn't get it fixed and now I'm going to have to take another vacation days that I don't have
We have spoken to the employees working with you and were informed that they were communicating with you when you posted your review. We believe that the matter had been resolved to your satisfaction, but please reach out if you require further assistance. Thanks!
1657220220
1
Took my truck in to have transmission electronics replaced and they gave my truck back to me knowing it wasnt shifting correctly still and told me to bring it back in if it doesnt fix itself in a couple weeks. I just took it back in only for them to tell me they cant fix it and would have to take it to another shop.
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