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Rochestermotorcarschevrolet
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Rochestermotorcarschevrolet reviews
Information about Rochestermotorcarschevrolet
4,23
429 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBcHRESzN3RRAB!2m1!1s0x0:0xf638240ec4e602e!3m1!1s2@1:CIHM0ogKEICAgICAptDK3wE%7CCgwIrpe51wUQwImsigM%7C?hl=en-US
Opal Campbell
google
https://www.google.com/maps/place/?q=place_id:ChIJ7eLLKEdf94cRLmBO7ECCYw8
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Whitney Vehrenkamp - Customer Relations Manager [email protected]
1526511773
3
Good cars
1460482401
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRbU1HMXN3RRAB!2m1!1s0x0:0xf638240ec4e602e!3m1!1s2@1:CIHM0ogKEICAgICQmMG1swE%7CCgwI4eK0uAUQwLvZsAI%7C?hl=en-US
Anton DeLeon
google
https://www.google.com/maps/place/?q=place_id:ChIJ7eLLKEdf94cRLmBO7ECCYw8
2
Not thrilled about waiting 10 days for warranty work. Never have I had such a poor polite experience. The staff were understanding and polite but the expectations and the durations of the services were unacceptable.
1487288883
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRMV83MXZRRRAB!2m1!1s0x0:0xf638240ec4e602e!3m1!1s2@1:CIHM0ogKEICAgICQ1_71vQE%7CCgwIs_SYxQUQwPeujgI%7C?hl=en-US
Tony Steinman
google
https://www.google.com/maps/place/?q=place_id:ChIJ7eLLKEdf94cRLmBO7ECCYw8
Thanks for your outstanding review, Tony! I'm very happy to hear that Mr. Soto was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Whitney Vehrenkamp - Customer Relations Manager [email protected]
1487784416
5
Mr. Soto did a GREAT job, explaining our options, helping us decide which new car to purchase, then showing us how all the bells and whistles work.
1649334844
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXajhuM1hnEAE!2m1!1s0x0:0xf638240ec4e602e!3m1!1s2@1:CIHM0ogKEICAgIDWj8n3Xg%7CCgwIvLS7kgYQsIesxwM%7C?hl=en-US
Randy Hoilman
google
https://www.google.com/maps/place/?q=place_id:ChIJ7eLLKEdf94cRLmBO7ECCYw8
Thanks for the 5 star review, Randy! We're happy to hear you had a great experience with Patrick and our dealership. Thanks for choosing Rochester Chevrolet Cadillac, and we look forward to working with you again in the future!
1649339807
5
Patrick was one of the best salemens I have ever dealt with in all of my car buying days. geart guy. everyone at the dealership was very helpfully.
1660222691
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1MEwzWS1RRRAB!2m1!1s0x0:0xf638240ec4e602e!3m1!1s2@1:CIHM0ogKEICAgIDu0L3Y-QE%7CCgwI4_nTlwYQqIWK8AE%7C?hl=en-US
Thomas Harris
google
https://www.google.com/maps/place/?q=place_id:ChIJ7eLLKEdf94cRLmBO7ECCYw8
Thomas, were sorry to hear about the trouble youve had with your Chevrolet Malibu. Customer enthusiasm is our top priority and it sounds like your recent repair did not meet your expectations. Our Service Manager Gene will be reaching out to you to better understand how we could improve your experience. We appreciate you leaving your feedback so we can continue to improve our processes for our customers! Sincerely, Rochester Chevrolet Team
1660338523
2
This is more of an issue with GM and the known problem of the Shift not in park error on Chevy Malibus. I went in with what I considered and still consider to be a design issue with the GM vehicles. It took over 3 hours and cost me $698 to fix a problem that I believe should be a warranty or recall issue. I am contacting GM but would like to think that the local dealership could do something to ease the pain. 3 1/2 hours sure seems like a lot especially after hearing up front that it was 1.8 hours.
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