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Epiccadillac
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Epiccadillac reviews
Information about Epiccadillac
3,77
95 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMwMmFyYWNnEAE!2m1!1s0x0:0xcabe626fe4b185c!3m1!1s2@1:CIHM0ogKEICAgIC02aracg%7CCgwI5tjT7AUQyMWQlwE%7C?hl=en-US
anthony alva
google
https://www.google.com/maps/place/?q=place_id:ChIJY4QzOW7bmoARXBhL_ibmqww
1
This is a joke of a place. I found out that parts ordered have been setting there for over a week and never received a call. When I called and left a message still no call back and don't have an appointment scheduled for a new vehicle I purchased. Service is appalling and as soon as the fix the already delayed work order and recalls I will never return here and will do my best to warn others to stay away.
1666231650
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlNjRmQlhREAE!2m1!1s0x0:0xcabe626fe4b185c!3m1!1s2@1:CIHM0ogKEICAgIDe64fBXQ%7CCgwI4trCmgYQsK2RsAM%7C?hl=en-US
Sandra Brown
google
https://www.google.com/maps/place/?q=place_id:ChIJY4QzOW7bmoARXBhL_ibmqww
Thank you for taking the time to share your recent experience at Epic Cadillac. I want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. I would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Gayland Schmitt - GM (916) 929-2777 [email protected]
1666369205
1
I went in to Ic Cadilac on Tuesday October 18, 2022. A salesman came out to greet us name Dion, who was nice and new to the job. I wanted to check out a CT5. Cadilac took it for a test drive was nice. Dion asked if I liked it I said yes, Dion said lets go inside and maybe we can work some numbers maybe even lower the price. (I already knew he couldnt). I told him I had. Trade so spoke to the guy he went outside checked everything in my car took pictures and drove it around the lot. As he comes inside I thought he would come over and let me know my trade in price but he didnt. (Tall man with a sport coat on and glasses). I hadnt even been asked yet to fill out an application nor did a sales manager come over and say anything while trying to run my credit they just kept calling the new guy Dion going back and forth still no manager to greet me. The last time they called Dion over the financial manager told Dion to come and tell me. You have two options give $5,000 all this time I was still waiting for the appraisal for my car that I had to finally ask. If I could give a zero I would. There were no lets see what we can work out or anything it was wired. For some reason we were judged. Went to another car dealership and was treated like car buyers. I will never come there again. IT WAS THE WORST SERVICE EVER. Sandra
1604841887
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpLVoycnVnRRAB!2m1!1s0x0:0xbb3e76f2f251922f!3m1!1s2@1:CIHM0ogKEICAgICi-Z2rugE%7CCgwIn-Of_QUQyLGTsQI%7C?hl=en-US
Catherine Hernandez
google
https://www.google.com/maps/place/?q=place_id:ChIJC4nDBuXbmoARL5JR8vJ2Prs
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, John Thomas, GM, 916-929-2777
1605038008
5
I was happy to find helpful staff that assisted and helpful to me with regard to understanding the functionality my car. Service with a SMILE! Thanks parts guy for helping me put purchased Matt's in place and throwing away those big boxes and the gentleman that showed me more functions about my car.
1634085092
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2aDRIX2NnEAE!2m1!1s0x0:0xbb3e76f2f251922f!3m1!1s2@1:CIHM0ogKEICAgID6h4H_cg%7CCgwI5NGYiwYQoPXw2QE%7C?hl=en-US
Diana Burke
google
https://www.google.com/maps/place/?q=place_id:ChIJC4nDBuXbmoARL5JR8vJ2Prs
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, John Thomas, GM, 916-929-2777
1634249578
5
My sales person, Sarah, was amazing to work with. She kept my options open, in a market that has limited pre-owned vehicle inventory, and she found a gem! Also, the process from start to finish was quick and painless.
1628714605
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhajhHQWJBEAE!2m1!1s0x0:0xbb3e76f2f251922f!3m1!1s2@1:CIHM0ogKEICAgICaj8GAbA%7CCgwI7ezQiAYQuNzwygI%7C?hl=en-US
krystal carter
google
https://www.google.com/maps/place/?q=place_id:ChIJC4nDBuXbmoARL5JR8vJ2Prs
Thank you for sharing this review regarding your experience with us. Id like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Bob Gallego- Fixed Operation [email protected]
1628871772
1
Horrible experience, would rate 0 stars. Paid 800.00 for spark plugs not needed for 27,000 more miles and once they were aware, the only gave me 325.00 credit. They had my car for 11 days for an axle seal which was a $7 part available at Autozone. Will never be going back. Reliable in Roseville has been much better!
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