TJ, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details youve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, The Teterboro Chrysler Jeep Dodge Ram Team
1601933858
1
Horrible dealership. Avoid at all costs. If you have to go to a dealer, visit the one on route 4 instead. Horrible customer service, they do not communicate or keep you updated with the status of your repair EVEN IF you call and leave a voicemail. Then when you annoy them to get answers (since they won't return your calls) they want to give you excuses and act like they are doing you a favor. Not worth the dealer price for labor. Go elsewhere like a MIDAS or like I said the route 4 dealership instead where the customer service is more reliable and humane.
Diego I wish you would have given us a chance to look at your car again. I just got off the phone with you and you told me you never called us to complain and brought the Jeep to another repair shop. Of course there would not have been a charge to look at again. If we found that the part that we replaced was defective there would be no additional charge. Regards, The Teterboro Chrysler Jeep Dodge Ram Team
1644941501
1
I took my grand cherokee the first week of January 2022, the main issue its has is a ticking engine noise, they scan the car and I coul not explained them nothing else because once scanned it will everythin they said..., the car was ready in two day and charged around $3200for labor and parts, I am upset, I have to contact them because the noise is back again, hope somebody anwer me here
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, The Teterboro Chrysler Jeep Dodge Ram Team
1599068927
5
I want to inform everyone that SAM DARWISH AND MEDWIN are the best they made sure that I could go with my RAM 1500 CREW CAB many thanks to them
Giovanni, it is unfortunate to learn of the experience you described. We are concerned you may be referring to another dealership as we do not currently employ anyone by the name of Louis. At Teterboro, we take pride in our customer service and do whatever we can to make sure our customers leave happy. Please dont hesitate to contact or visit us if you need any additional automotive assistance. Regards, The Teterboro Chrysler Jeep Dodge Ram Team
1603388646
1
I have been a loyal Jeep customer for about 7 years but after my experience with their salesman Luis I'm done with Jeep. Dude hung up on me because his proposed $600 a month was unnacceptable. He didn't even try and could care less. Called the manager, but he could care less too. Teterboro treats you like garbage.
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