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McKinley Elevator
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McKinley Elevator reviews
Information about McKinley Elevator
3,95
19 reviews
The opinions come from external websites
Last update: 02.04.2022
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https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s103519993909104994962!2s0x0:0xb18d420f20da785f?hl=en-US
D. Carter
google
https://www.google.com/maps/place/?q=place_id:ChIJa7QsupXe3IARX3jaIA9CjbE
2
The service is overpriced. The technicians charge for a service call when they follow up on a previous complaint presented at an earlier time. Case in point technician performed service and was told that chair would not stop at the bottom of the stairwell. Technician tried to pass this off as a defect in my electrical outlet. Had to employ a certified electrician to check out outlet. Outlet was functioning correctly. I called the McKinley service back and told them the problem was not with the electrical outlet. Mckinley service person came out a second time found the problem was with lack of electrical clips along the track and a broken endcap preventing the sliding rail from extending to its full length. Technician ordered said parts and they came out a third time and installed the parts. Got charged for three visits, not two. I truly believe that the third service charge was not appropriate for it was done to resolve the problem found on the second visit. I should owe only for the parts that were installed, not for three service charges and the parts.
1555198311
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s103537773898617575690!2s0x0:0xb18d420f20da785f?hl=en-US
Ryan Young
google
https://www.google.com/maps/place/?q=place_id:ChIJa7QsupXe3IARX3jaIA9CjbE
1
We bought a house that has a McKinley elevator installed in it. From day one, it continues to randomly get stuck between floors or just not work. When we call customer service, the technician cannot find anything wrong with it and calls it "user error." We know how to use the elevator! They also tried to charge us over $300 for a service call even though it was within the 90-day warranty period. P.S. - a 90-day warranty is not nearly enough for this shoddy product. On the plus side, we are now using the elevator as a closet. At least it serves some purpose - albeit not the intended one. Do not recommend.
1584149461
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s111156798623524782179!2s0x0:0xb18d420f20da785f?hl=en-US
Russell Barton
google
https://www.google.com/maps/place/?q=place_id:ChIJa7QsupXe3IARX3jaIA9CjbE
4
Very friendly and knowledgeable, plan on purchasing soon.
1576861464
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s110390417162288024186!2s0x0:0xb18d420f20da785f?hl=en-US
kevin kelly
google
https://www.google.com/maps/place/?q=place_id:ChIJa7QsupXe3IARX3jaIA9CjbE
5
Great customer service with Mike Burke very knowledgeable and helpful
1628222282
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s104063912929810042246!2s0x0:0xb18d420f20da785f?hl=en-US
Maricela 17
google
https://www.google.com/maps/place/?q=place_id:ChIJa7QsupXe3IARX3jaIA9CjbE
1
I'm still waiting for someone to give us an estimate. Very disappointing.
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