I like Nicole, but Raymond the manager trys to scam you. Its funny how he keeps charging you extra money just to open things, when most shops just charge one fee for a full diagnostic test, not (oh we want to open this and that but its going to be an extra amount.) Thats not cool, run that game on someone else, bc Im not the one.
"Hello Mr. Wilson - I'm sorry for the apparent miscommunication on the parts question and would appreciate an opportunity to discuss this with you. When we spoke, we didn't have specifics on the vehicle, so we provided a general idea of the pricing for that type of part. When we have exact info, then we can provide an accurate quote. We use only the best quality OEM parts which are sometimes not the cheapest on the market but allows us to warranty the part, which we cannot do for the low end parts. Please give us a call at your convenience to discuss this further."
1508735116
2
So I wanted my driver side tail assembly replaced, easy job. My wife had gone to these guys before and they are close to home so figured I'd drop in see how much it would cost to put this on my car. $325.14! What the actual hell? I could replace my entire bumper cover for that much! Hell even get it repainted. All I wanted was a light put on. They wanted to charge me $213.35 for the assembly, when I asked them why so much for the part they must have not understood why I asked because they responded "That's just how much it costs" The reason I'd asked was because I already knew how much the part was and they had jacked up the price 42.65% Why lie? They jacked up the price on the part by $122.35! I asked if they could put the part on if I bought it, I was first asked why, then I was told they would not do it. If the price is jacked up so high, I don't even want to imagine what the markup on labor is. The straight out dishonesty made me never want to go back.
Julie, we do not have record of you ever being a customer at our shop. Please reach out to us at (253) 588-5201 and provide us with more information, as we take these claims very seriously and would like to discuss them with you directly. Thank you.
1654882283
1
Tveten's Auto Clinic is a risky and dangerous auto clinic for auto repairs. Don't risk your life!! My tires were re-installed wrong. My tires were loose and almost came off during my drive on the freeway. The mechanics are reckless and management is careless. Terrible customer service!
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.