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Joneschryslerdodgejeepramwickenburg
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Joneschryslerdodgejeepramwickenburg reviews
Information about Joneschryslerdodgejeepramwickenburg
4,63
111 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3N0t1VWh3RRAB!2m1!1s0x0:0xc7b1f7ae607020e5!3m1!1s2@1:CIHM0ogKEICAgICw7KuUhwE%7CCgwIlsHUywUQgPSovgM%7C?hl=en-US
Josh Shellman
google
https://www.google.com/maps/place/?q=place_id:ChIJnQyCX5tO04AR5SBwYK73scc
1
Beware dishonest dealership Bait and Switch. I drove four hours round trip to purchase a vehicle which I put a deposit down. When I arrived at the dealership I was told it was "SOLD". When I asked for my deposit I was handed a credit slip when I arrived home I checked my bank account to find 4 more charges for Jones Ford. These were for different amounts they charged another deposit on top of the original. BEWARE do not give them your money if you do check your bank accounts.
1521680917
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBXzlqeW9nRRAB!2m1!1s0x0:0xc7b1f7ae607020e5!3m1!1s2@1:CIHM0ogKEICAgIDA_9jyogE%7CCgwIlYTM1QUQgKqFxAM%7C?hl=en-US
Barb Watson
google
https://www.google.com/maps/place/?q=place_id:ChIJnQyCX5tO04AR5SBwYK73scc
Barb, we are so disappointed to learn of this situation you have described. Please give us a call at (844) 524-1981 and we will do our best to make this better. We hope to hear from you soon. Edit
1571177182
1
Their service sucks and they do not stand be hind their workmanship. Tried to contact them regarding our bad service. Only get voice mails and no return calls. Tried contacting through internet all they want to do is text back. Guess they don't want to face someone when they don't do good work! Didn't want to even give one star but will not let me post without at least one star!
1573656864
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwNWVldF93RRAB!2m1!1s0x0:0xc7b1f7ae607020e5!3m1!1s2@1:CIHM0ogKEICAgID05eet_wE%7CCgwIoLKw7gUQiIKmrAE%7C?hl=en-US
Lillian Plew
google
https://www.google.com/maps/place/?q=place_id:ChIJnQyCX5tO04AR5SBwYK73scc
Lillian, thank you so much for taking the time to leave a rating! We are so happy to hear that you enjoyed your experience with us and hope to see you soon
1573754192
5
Service was quick and service personnel very helpful and pleasant.
1665611533
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlc2U2YWFREAE!2m1!1s0x0:0xc7b1f7ae607020e5!3m1!1s2@1:CIHM0ogKEICAgIDese6aaQ%7CCgwIje6cmgYQ-LGE0wE%7C?hl=en-US
Cynthia Hachez
google
https://www.google.com/maps/place/?q=place_id:ChIJnQyCX5tO04AR5SBwYK73scc
Thank you for shopping with us, Cynthia! We're glad to learn that our Sales Team provided you with a memorable purchase and trade experience. Enjoy your new vehicle, and please reach out if there's anything else Jones Chrysler Dodge Jeep RAM can assist you with!
1665665492
5
Our experience was excellent, the salesman was great. He took my list of requirements for a vehicle & said no problem. The one vehicle he brought to us was everything we wanted. They gave me a really good price for my trade in. Over all a very pleasant afternoon shopping.
1621807666
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxa05IV1BBEAE!2m1!1s0x0:0xc7b1f7ae607020e5!3m1!1s2@1:CIHM0ogKEICAgICqkNHWPA%7CCgwIsqSrhQYQyM-ThAI%7C?hl=en-US
Debbie Newman-Hernandez
google
https://www.google.com/maps/place/?q=place_id:ChIJnQyCX5tO04AR5SBwYK73scc
1
The service was horrible this time, which it has never been in the past. It makes me sad, how we were treated, and I feel bad even writing this review. Our appointment was made 2 weeks in advance, (they were very busy, and that was fine) and since we live over an hour away, I asked if a loaner or rental car could be reserved. I was assured it would be taken care of. The day before the appointment I called to check, and was told there would be no car available. When I asked why I wasn't called, as it is a long walk home, I was told they are busy and it is not their problem to call - that is why I should check. I had to find someone to follow me over, to drop the truck off. Preston, the service rep was rude, there was zero communication (no calls to let us know what was found aside from the regular service, no call to tell us when the truck would be done) and he was belligerent when we asked for details of the work done, at pickup. There was a computer upgrade done and when I asked about it, he said, "why would I tell you? I didn't charge for it - it was under warranty". The day I was supposed to pick the truck up, I called and then texted to ensure it was ready. The text I got back was, " I am having the mechanic take it home one more time, it is not fixed and I cannot release it to you like this". This was after he had the mechanic take it home and told me there was nothing wrong - it was shifting very smoothly. When I asked for details, he said he would let me know. Late the next day, a text - "truck is ready" was all I got. When we got there, I asked about an issue we raised with the windshield wiper fluid, as we had not been told anything more. He said he would let us know when the part got there, as his parts people were on the East Coast and he had to call. He then said, "Well, do you want me to still call on that pump or not?". My husband said yes, but we have not received any contact,even yet, weeks later. Unfortunately, they have lost our business, both in service and in purchasing. We will not be going back to Jones Ford in Wickenburg and I would not recommend anyone to go there.
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