Called ahead to get a photo inspection, they said all I had to do was walk in. Was told they dont do it anymore when I took the day of from work to get it done. Bad service.
It's a long overdue review that i should have done. I came in to this place in 2017 after I had an accident and came because they had good reviews. Well, the experiance was horrible for me. I had a small but deep scratch that went along the car's passenger back door. Insurance who were paying for the job told me that it will be taken care of in upto 3 weeks. I came in a week after, there were no progress. Was told parts didn't arrive yet, well, ok. 2 weeks passed by, parts arrived. 3 weeks, nothing... 4 weeks, nothing... in short it took them 8 weeks and I had to come back for another week because they massed up with paint job. So 9 WEEKS in total. What they did was finish all the cars that came in before and after mine, and when I was getting angry that it takes them forever they finished the car in a week, messing up paint. First of all the paint had running marks, overspray on a bamper' black plastic that should have been detached before painting. Leather on a door was ripped, electronics on the same door wasn't working and they were so in rush that forgot to put insulation on the replaced door. After I showed them that their paint was horrible, instead of fixing it they were trying to convince me that it's ok and no one will notice. And pretended that they didn't see what was wrong with it. So I had to bring a dry erase and circle around all messed up spots. Which they still didn't fix. And after 6 month paint on a door started chipping... so, bring your car here in your own risk. I do not trust them and will never come here again. Mind you that insurance paid for this job close to 7 grand...
You have to appreciate the master of one's craft, especially when that master is fixing 10k worth of damage to your car. Paul is the master of his craft and I couldn't be more thankful for the work he and his team put in. I needed a complete quarter panel repair, two new doors, a bumper and breaklights. The driver's side of my car was virtually demolished. 3 weeks after dropping my car off at Auto Dent, I can't take a magnifying glass and find a single flaw on my cars drivers side. Its immaculate. Look no further, go get a quote from Paul.
Paul is great guy and will try to help u out obviously with respect to making money. Don't get me wrong I'm a customer of his for a while and he will always take care of me even when he may not be making $$ on me. The type of guy to go out of the way to make sure you are happy... something most body shops would never do!! He is highly recommended and does work which is really top notch!!
Used Auto Dent about 20 + years ago on a recommendation. Dont know if its same family ownership now. Was rather simple job to repaint hood. When job was finished noticed that hood color did not match rest of the car.When I complained the response was that they would repaint if I paid again. Too bad Foyco on Foster closed. Those guys did the rite job at the rite price. Need about $500.00 worth of work on my car and dont know who to use. Heard that Sarik on Stillwell and Eden on McDonald do good work and are trustworthy.
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