I bought a brand new 2015 Aston Martin V12 Vantage S from them. The car had the notorious fuel lid door sticking and had to go back to the dealer several times for this. Presented this to corporate AM and they are unwilling to take any responsibility.
I came into the dealer on previous occasions shopping for a new Aston as I wanted to give the brand a second chance. I previously purchased a Rapide from another dealer and it was lemon lawed at 1,100 miles and that left a bad taste in my mouth. Although my friend had a terrible experience, overall mine had been decent. Well that oddly changed. I received an email 7/1 at 3:23 p.m. to drive the new DBX 707. I immediately clicked the link and RSVPd. I received a follow up email that my spot was confirmed. 7/3 at 3:42, I receive an email saying all slots were full. I find that funny considering each day and time was available at the time I booked. Today 7/8, I receive another email to sign up for the drive. I clicked the link again and all Sunday slots were still available. I find that odd as those are the slots I picked for myself, and they are available. I realize my reservation being canceled had nothing to do with available slots. I feel had my skin been a different color and I was throwing money around, I would have received the slot to drive the DBX 707. Unfortunately Im used to prejudice when shopping and purchasing high line vehicles. When the SUV originally came out, I expressed interest in it and mentioned I was willing to wait for a high-performance version even though one hadnt been announced at the time. Now that time has arrived, Im being pushed off by the dealer. No sweat, its clear my business isnt wanted and my relationship with the dealer and Aston Martin as a company is tarnished.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.