Joel I am so sorry about the mix up, I think my employee might have been overwhelmed today. This is not typical service for our shop. I want to do everything I can to make this right. I will load up my tools and come to you to get this fixed to make this right and your time isnt wasted. This is Jake Kelm the owner and I have worked very hard to make sure every customer who walks out my door is happy and satisfied! This is why I am so shocked by your review! Please call me, I dont have your number or I would reach out directly. Please give me a call so I can take care of this personally. Jake Kelm 612-237-9026
1569019574
1
Set an appointment for Friday 9am for pdr . When I got there they looked at it and said 250.00 which was 70.00 more than another shop . I said ok just wanted my car fixed . Then they said I would have to make another appointment. I had a 9am to fix this money was not the issue . Would not recommend wasted my valuable time
Emily, we work very hard to make sure our customers are getting a great experience at Dent Werks. In reviewing our schedule, I dont see that we worked on your vehicle? Have you recently been into our shop, and what experience did you have that deserved a 1 star review? Id love some clarity to this review so I can address it properly? Please feel free to give me a call. Jake Kelm 612-237-9026
Great service from Brad--in and out in 40 minutes from estimate to the completion of the removal of the dent in the door of my car. As a woman I appreciated the cleanliness and comfort of the waiting area.
Pleasure meeting you today. I really appreciate taking the time and writing a review. I don't hope you get more dents but if you do... I look forward to taking care of your vehicles in the future!
1516820655
5
Jake did an on-site repair on my '98 Mercedes. He worked wonders and truly knows the ins and outs of PDR, especially on Mercedes! Almost 2 decades of experience really show...couldn't be happier with his work...GREAT service :-)
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