We're upset that our lack of guest parking made a strong impression, Tony. Although we wish this review and rating reflected our great service and our extensive inventory, we do appreciate the feedback. We wish you the best. -Alfonso Valdez, General Sales Manager
It's wonderful hearing you had a great car buying experience with us, Tom! Thank you so much for taking the time to share your experience with us and our doors are always open to you. - Alfonso Valdez - General Sales Manager
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5
AWESOME experience, Bought a new Range Rover last weekend from Darin. He was very helpful and couldn't do enough,,,we really enjoyed the transaction. Andre the Manager was very professional and reasonable with the numbers and the paper work. All in All we had a GREAT time and we think we got a fair deal. thanks guys. Tom and Judy Wright
Excellent experience with high customer priority. No need to visit the dealership for purchase and they picked up trade up. Excited to try the pickup and delivery for service with loaner car.
DO NOT BUY FROM THIS DEALER if you dont live close to Ventura! I bought a new Land Rover Discovery this year. I was told that if theres ever an issue, they would pick it up and drop off a loaner, as they did when I first bought it, I asked and they said yes, because I live about an hour and half away. But of course the salesman will say yes to close a deal. The only reason why I bought from them was because it was recommended by someone else. Well now I have a major problem, there is water leaking through the windshield ( a major defect on this model) and it completely Ruined all the electrical center console and front display. I spoke to Alex, service rep, a couple of days ago, and he said yes and explained the process and when they would pick it up. A few days later, a service manager called me, telling me they wouldnt help, unless I spent the $700 on service, and they refuse to pick it up and drop off a loaner like I was promised the first day. I wasted almost 2 weeks with these people, and I have to wait another 3 weeks on another dealer closer to me. I hope it wont develop any mold because theres a lot of moisture inside and I hope it doesnt cause any health problems for me and my family.
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