Hey Joseph- thank you for your feedback, and I apologize that the project took longer than you expected and that you did not feel the designs. :( There are a few things I'd like to dig into a bit here to make sure we fix in our process, and if there is anything I can do for you personally to fix any of the things that are not stellar please let me know.
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3
My designers seemed too busy for attention to details. Initially took quite a while to get any proofs and then when they came there was nothing special to the designs. I thought with all the time they were taking to create things I was really going to receive something special. They were always friendly but often late for our scheduled calls. It appears they are not very aware of branding/advertising regulations for real estate like other similar design firms are. My website theme turned out looking nicely (and I get a lot of compliments) but it took a lot longer than I expected. My Business cards look nice and are on good stock but again the attention to detail or thought just wasn't there. Just pack your patience and do not approve any proofs until you are absolutely satisfied with the results. I was just ready to get it over with after several months of waiting for the final product. They are not bad but not stellar either. Just shop around first and compare, then decide. Would I use again? Possibly.
Hey Lyla- Sorry for the trouble we just learned of the phone problem and our carrier has gotten our phone lines back up. Please give us a call now- we're back up and running
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1
I've been trying to get in contact about my order but the phone numbers aren't working.
Jennifer- thank you for your kind words! We look forward to helping grow your business!!!
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5
I love BrandCO and everyone on the team. They made this so fun and EASY. Communication was great. They are so responsive and quick at getting back to us when we had questions (which we had a lot because we didn't know much) but they explained things so easily so that we could understand. From the design process to receiving the final prints, everything was smooth sailing!
Hands down the most kind, patient, creative and genuine people that I've ever worked with! Brandco didn't stop until I was completely and totally satisfied. Special thanks to Phil, Bryant and Amie!!
I do NOT recommend BrandCo for hire. The company did not provide a FINISHED PRODUCT. BrandoCo. will be REPORTED to the BETTER BUSINESS BOROUGH unless a FULL REFUND is returned as requested. Where is the concern and customer satisfaction of BrandCo? Amber, a small business owner, recently invested $1,700 to receive a logo and business card design. Amber was assigned to work with Reem, a young and inexperienced designer at BrandCo. When Amber expressed her concern over the quality of her logo design, Andy Spears, Account Manager, insisted another designer would be assigned, but quickly emailed her with unfinished logo files that were not approved. She does not have a business card design. She does not have a final logo. She requested a REFUND and she was IGNORED. BrandCo. is a true disappointment. I do not recommend BrandCo. for hire.
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