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Douggraymotors
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Douggraymotors reviews
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4,64
121 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNzdkkycmpRRRAB!2m1!1s0x0:0x68c72cd0e4e23497!3m1!1s2@1:CIHM0ogKEICAgICsvI2rjQE%7CCgwIjfuy8QUQ2P_K9QE%7C?hl=en-US
Liz Bee
google
https://www.google.com/maps/place/?q=place_id:ChIJ_____4LDq4cRlzTi5NAsx2g
Hello Liz, we have seen this review and are concerned with the experience you described. It is not our teams standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the <SALES/SERVICE> department to get in touch so we can work towards an understanding. Thank you. Sincerely, Bobby Feller, 580-225-0132, [email protected] Liz in further research we do not see that you have purchased a vehicle from our dealership, been in our service department, or ever contacted us online. Will you contact us so we can attempt to resolve this for you. Thanks you, Curtice Spencer, 580-225-0132
1580146810
1
They sold us a car with a 7k repair needed. Told us it didn't have any warranty left on it and no issues. We didn't buy the warranty they offered. The dealer made an odd comment about the warranty at the time which was clearly foreshadowing. Our turbocharger in a 2015 car with 25k miles on it needed to be replaced. 2 weeks after we got it the engine light came on so they clearly reset it. We took it to a chevy dealership and guess what? It was under warranty. I know another person that needed a new fuel pump within a week of buying a car here. Beware.
1469228049
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBMzluRHFnRRAB!2m1!1s0x0:0x68c72cd0e4e23497!3m1!1s2@1:CIHM0ogKEICAgIDA39nDqgE%7CCgsIkcjKvAUQgJOiOA%7C?hl=en-US
ejschoelen
google
https://www.google.com/maps/place/?q=place_id:ChIJ_____4LDq4cRlzTi5NAsx2g
1
Crappy service. They told me if I got the vehicle to them that day they would have it ready the next day. Next day at 4pm it had just entered the shop because someone else came in on the second day and they decided to fix their vehicle before mine. The only reason I chose them was because of the promise to have it ready the next day due to needing the truck for work. Not only could they not get it fixed by close of business Friday they also said even though they are open Saturday that particular mechanic was off so no one would touch it Saturday so I would have to wait til Monday for them to finish. Crappy crappy service, don't promise things you don't plan on following through with.
1583949966
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNjNnVQVndRRRAB!2m1!1s0x0:0x68c72cd0e4e23497!3m1!1s2@1:CIHM0ogKEICAgICc6uPVwQE%7CCgwIjtGk8wUQ4ISglQI%7C?hl=en-US
Tony Taylor
google
https://www.google.com/maps/place/?q=place_id:ChIJ_____4LDq4cRlzTi5NAsx2g
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Bobby Feller, 580-225-0132, [email protected]
1584038827
5
I have been to their service department twice, both times I have been very satisfied. Danny is very helpful and easy to work with.
1573586256
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQweGJuVkVBEAE!2m1!1s0x0:0x68c72cd0e4e23497!3m1!1s2@1:CIHM0ogKEICAgID0xbnVEA%7CCgsI0Iqs7gUQ8PKldw%7C?hl=en-US
Mary Hawkins
google
https://www.google.com/maps/place/?q=place_id:ChIJ_____4LDq4cRlzTi5NAsx2g
Mary, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Bobby Feller, 580-225-0132, [email protected]
1573755943
5
Nice people. Quick service. Nice lobby area!!
1609982774
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTdy1PZ213RRAB!2m1!1s0x0:0x68c72cd0e4e23497!3m1!1s2@1:CIHM0ogKEICAgIDSw-OgmwE%7CCgwItsbZ_wUQgOS-9gE%7C?hl=en-US
Brett Cox
google
https://www.google.com/maps/place/?q=place_id:ChIJ_____4LDq4cRlzTi5NAsx2g
We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact me directly at your earliest convenience. Thank you. Bobby Feller, 580-225-0132, [email protected]
1610123594
2
Your labor rates are ridiculous. $4,500 later and no problems have been solved
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