Ali, thank you for leaving us feedback. We are disappointed to hear that your purchase was not a positive one and are working on improving your visit. Our Manager has contacted you and looks forward to turning your experience around. If you should have any other questions, please message us at [email protected]. Thank you, Hornburg Jaguar Land Rover Los Angeles
1510075991
1
I inquired about a 105k car, the manager told me a price, and when i got there it was totally different. Typical car salesman tactic, i thought this does not exist in this caliber of a car, but i was wrong. After heavy negotiations, I still purchased the car. I had to get back to pick up my daughter from school, so I told them to please wash the car, and fill up the fuel. they failed to do both, car was dirty, fuel was empty. Maybe my expectation is high, but I would at the least like to have my 100k+ car clean and filled with fuel. I would never even think about purchasing a car from them. I recommend that whoever wants to purchase an expensive car like the ones they sell, go somewhere else. There are a lot of choices, I regret going here.
Ferial, we're happy to hear you had such a positive experience with our team! It's experiences like yours that really keep us motivated. We look forward to servicing your vehicle in the future! Sincerely, Hornburg Jaguar Land Rover Los Angeles
1505759066
5
Michael Colavitti as always was welcoming, honest, and helpful. He made arrangements quickly and efficiently for my car to get fixed while making it easy for me to continue my daily schedule using a rental. Every person I came into contact with at the dealership went out of their way to be helpful and warm. Thank you all at Hornberg Service for making my experience pleasant and efficient!
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