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Culvercitymazda
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Culvercitymazda reviews
Information about Culvercitymazda
4,22
578 reviews
The opinions come from external websites
Last update: 08.11.2022
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See example1510608628
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnczdLWlhREAE!2m1!1s0x0:0xd229e48cfba4dc28!3m1!1s2@1:CIHM0ogKEICAgICgs7KZXQ%7CCgwI9J2o0AUQgIjnuAI%7C?hl=en-US
Siyan Gan
google
https://www.google.com/maps/place/?q=place_id:ChIJcaf8sj-6woARKNyk-4zkKdI
Siyan, thank you for bringing this to our attention. We work to ensure that every one of our customers is treated with the same respect. We apologize for the issues you experience trying to purchase a vehicle. Let's work together in order to resolve the issue. Please reach out to our General Manager, Ram Tehrani at [email protected] and we can make things right.
1515015705
1
Obsessed with financing and leasing, which is understandable. Don't care to waste their time that is considered as "not worth" their time. Pretended to be respectful but fake. After we came to the conclusion that I can't do finance/lease due to my visa status (which is understandable), I called in to get a quote for buying with cash. Sales manager didn't even care to let me finish what I have to say, jumped straight in with a typical line "let me cal you back in 10" and we all know what he meant lol Good luck with financing with them, coz they sure will like it. Although, don't forget there are other Mazda dealerships :) never hurt to have options.
1591567726
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjLXVqai1BRRAB!2m1!1s0x0:0xd229e48cfba4dc28!3m1!1s2@1:CIHM0ogKEICAgIDc-ujj-AE%7CCgwI7sr19gUQgMX0nAM%7C?hl=en-US
Judy A
google
https://www.google.com/maps/place/?q=place_id:ChIJcaf8sj-6woARKNyk-4zkKdI
Judy, We are so sorry to hear about your negative experience. We would love to hear more about it so that we can try to make it right. Please reach out to us at your earliest convenience. We look forward to hearing from you. Best, The Team
1591634742
1
It's not a real dealership....
1477766180
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBbXBXcVV3EAE!2m1!1s0x0:0xd229e48cfba4dc28!3m1!1s2@1:CIHM0ogKEICAgIDAmpWqUw%7CCgwIpNjTwAUQgKzGwgE%7C?hl=en-US
Melissa E
google
https://www.google.com/maps/place/?q=place_id:ChIJcaf8sj-6woARKNyk-4zkKdI
Hello Melissa, thank you very much for taking the time to write a review. We're glad to hear how much you enjoyed your experience with our service department. Please let us know if there is anything else we can do for you in the future.
1478296294
5
Great experience. Everyone was so friendly and efficient. They explained the services, had a quick and accommodating shuttle service and were honest about what needed to be done now vs what services could be held off until later. I will definitely be going back!
1529185547
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURndjZXWnVnRRAB!2m1!1s0x0:0xd229e48cfba4dc28!3m1!1s2@1:CIHM0ogKEICAgIDgv6WZugE%7CCgwIi4qW2QUQwJWntAM%7C?hl=en-US
Darren Roches
google
https://www.google.com/maps/place/?q=place_id:ChIJcaf8sj-6woARKNyk-4zkKdI
Thank you Darren, we're so pleased to hear it!
1547089104
5
I love the Service
1534481046
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnaTh5WlhBEAE!2m1!1s0x0:0xd229e48cfba4dc28!3m1!1s2@1:CIHM0ogKEICAgIDgi8yZXA%7CCgsIlqXZ2wUQ6PPTAg%7C?hl=en-US
Shane Kelley
google
https://www.google.com/maps/place/?q=place_id:ChIJcaf8sj-6woARKNyk-4zkKdI
Hello Shane, We are saddened to hear that your time spent with us as a guest of our dealership was not a positive experience for you. We would like to use this review in our next staff meeting to ensure that something like this never becomes commonplace. We are happy that you were eventually able to find the deal that was right for you. Please do not hesitate to contact the welcome center, so that we can listen to the full story and have a chance to right what has been wronged. Very Sincerely, The Culver City Mazda Team
1535392830
1
DO NOT GO HERE!!! Buying a car? Service? Lease? No, no, no! They will rip you off! This is by far the worst Mazda dealership. I have been a loyal Mazda owner and am baffled by the service. Sales, finance, and service made this the worst experience that I have had at a dealership. The sales team was unclear and added fees/upcharges to every route that we tried to take. When I questioned the fees, I was treated poorly and found out that they were just trying to nickel and dime each part of the transaction. They tried selling gap insurance when we were even on payments (no need for gap)! When we questioned the gap, we were once again treated like idiots and found out that we were correct the entire time. Do not buy new, used, or a lease from this dealership! The finance team will not keep their word and will try to up-charge you. The interest rate is much higher than market average so do not finance through this dealership! To drop interest rate, they will try to sell warranty or maintenance packages. The maintenance package comes out to overpriced oil changes! Warranty does not cover any major repairs.. not worth it. The service team will not keep you informed of the status of your car. They will also try to up-sell you poor quality service. I would suggest a different Mazda dealership for this. The other two dealerships that checked the car said everything looked fine, but this location tried upselling multiple parts that needed to be replaced. DO NOT GO HERE! I would suggest any other dealer in the area. I am very unimpressed.
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