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Cycleworldpowersports
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Information about Cycleworldpowersports
3,99
100 reviews
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Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDcTRieEZ3EAE!2m1!1s0x0:0xa6fbdd25c6698160!3m1!1s2@1:CIHM0ogKEICAgICCq4bxFw%7CCgsIvpXF-gUQwMfaXg%7C?hl=en-US
Eric Fletcher
google
https://www.google.com/maps/place/?q=place_id:ChIJD8_C_JWVuokRYIFpxiXd-6Y
1
Yesterday I went to the showroom to pick up some oil. Was told by the guy at the counter my bike held 1.2 quarts so I had to buy two quarts of oil. When I got home and looked in my manual I saw that the bike only holds point eight quarts of oil and I only needed to buy one quart. Returned the next day to pick up a filter and some fuel line and some mix for my 2-stroke.with this stuff on the counter I asked if I could pick up some fuel line for which they replied they have fuel on but would not sell me any. I should go to advance Auto they said.I went to a motorcycle store to purchase motorcycle parts. Spent $100 in the last 2 days in parts and fluids. Glad you carry fuel line but won't sell it to anybody. I will not return
1634422650
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David James
google
https://www.google.com/maps/place/?q=place_id:ChIJD8_C_JWVuokRYIFpxiXd-6Y
Thank you for your feedback. It is necessary for our growth and improved customer service.
1637332867
1
I havent been back to Cycle World since they dont take responsibility for their staff actions. The first incident was when I left my VStar 1100 there for a front tire replacement. When I got the bike back there were two tire iron depressions on my chrome spokes wheels. The employee wouldnt admit to this damage and management blew it off. I sucked it up and went on my way. The second incident was when I left my bike for a rear tire. they let the bike fall over and scratched the gas tank, chrome grips and chrome pipes. I was furious. This time I got a free windshield out of the deal but I will never go back. Sunrise Cycle is a much better group.
1611600661
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5aXVTUXpRRRAB!2m1!1s0x0:0xa6fbdd25c6698160!3m1!1s2@1:CIHM0ogKEICAgICyiuSQzQE%7CCgwIlaa8gAYQyLv31wE%7C?hl=en-US
Kyle M
google
https://www.google.com/maps/place/?q=place_id:ChIJD8_C_JWVuokRYIFpxiXd-6Y
Thank you for taking the time to post your review Kyle! As you mentioned, Inventory is a daily challenge to balance what few units the factories ship these days and customer demand. I guess this is the "new normal". Please let us know what model you need and we will do everything in our power to get it for you!
1611669422
5
Inventory is kind of low but they have some of the best sales staff out there. If you have any questions about your bike they will be more than happy to help you out. Its great to see a motorcycle shop with actual riders for employees
1627073703
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNheEtpVS1RRRAB!2m1!1s0x0:0xa6fbdd25c6698160!3m1!1s2@1:CIHM0ogKEICAgICaxKiU-QE%7CCgwIp9nshwYQkOaqkAM%7C?hl=en-US
Triple jared Threat root
google
https://www.google.com/maps/place/?q=place_id:ChIJD8_C_JWVuokRYIFpxiXd-6Y
5
Had the headlight bulb I needed for Honda rebel
1634055273
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Louis Edelman
google
https://www.google.com/maps/place/?q=place_id:ChIJD8_C_JWVuokRYIFpxiXd-6Y
Thank you for your review. Sharing your experience is how we learn and grow. I am sorry we missed the mark with your experience.
1634307102
1
Thoroughly useless customer services. The best service I got in my entire experience with them was the guy who delivered my bike up to Yorktown for me. I waited in the showroom for almost 20min when I went to buy the bike because at least 3 people told me my sales rep was "on his way" and never informed him I was there. Then, they misidentify the model year of the bike I'm buying and I have to tell them about the MSRP difference. Finally, they fail to call me when my plates are ready. Despite them being able to get through to me just fine when arranging the sale and delivery, their admin didn't bother to try again to get ahold of me. I specifically requested that they mail me my plates when I purchased the bike and they didn't tell their admin staff about that. All in all, its a dysfunctional organization where it's left hand is actively spiting its right with you, the customer, caught in the middle.
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