I am sorry your experience was less than acceptable. I would like to offer you a free vehicle detail on your vehicle if you would accept. Please call my service department and ask for Andrew to set up a convenient time to perform this service if you wish.
1597421930
1
What a huge turn-off today from the GM of H&L Chevy. I have purchased and leased 4 vehicles over the last 5 years from H&L and have had a great experience. Today I dropped my husband off to pick up his truck from service. The General Manager was weed walking pavement in front of my 2020 Non Chevy vehicle. He had zero care that he was spraying pebbles and sand all over my vehicle until I honked my horn. He said sorry and told me to move my car back a bit from where i was parked so he could complete his job. I called the dealer thinking this was a landscaper to complain. All I got was I'm sorry and that was the General Manager. I'll be taking my business elsewhere in the future. H&L NEVER AGAIN!
Excellent customer service. I brought my vehicle in for repairs and all my concerns were addressed and repaired correctly the first time. I had the pleasure of dealing with Najie and other members of the service department. Everything was very smoothed and they even washed my vehicle before returning it to me. I highly recommend them for any service or repairs needed for your vehicle. Thank you.
santiago baabdaty I was unable to find your name in our database. perhaps you are reviewing the wrong dealership. If I can be of any assistance please call me at 203-655-8264. thank you
1637952514
1
I brought the pickup truck to H&L Chevrolet per a factory recall (passenger airbag). Until that moment, everything was fine. Now I have the message, "service airbag". I brought the pickup truck back. At the services desk, the service advisor was very sarcastic, he tried to convince me, it is something else is wrong(I'm responsible), they charged me and made the situation worse. Now, the truck keeps showing the message services airbag, the red light (airbag)is on all the time. In summary, the pickup went from having nothing to having problems.
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