Hi Rudy, we appreciate you taking the time for your review and we're sorry that your displeased with the customer service you had. I would like the opportunity to investigate your feedback further to better serve our future customers and extend my apologies to you. You can reach me at [email protected]. All the best, Professional Auto Stereo & Security
1612892859
1
Not that happy with what the manager said even when i up graded my system twice.
Hi Joey, we appreciate you taking the time for your review and we're sorry that your displeased with the customer service you had. I would like the opportunity to investigate your feedback further to better serve our future customers and extend my apologies to you. You can reach me at [email protected]. All the best, Professional Auto Stereo & Security
1612892818
1
Dissatisfied to say the least with Alex & his lack of standing behind his work . I had brought my 2016 car in due to the tint Alex installed discoloring on all the windows . His first response to me was I use an ammonia based cleaner . Typical escape for warranty as most of you consumers know with todays tint that is not true unless youre using a low quality tint product . In which this case is very low quality as Alex not only tinted 1 of our cars his establishment tinted 2 . Yes both vehicles have defective tint the second vehicle never gets driven & sits unless we need to use it . So back to my original complaint here . I took my vehicle to Alex to address the purpling of the installed tint . Alex tried to tell me under warranty he could only comp material & that it was on me to cover labor for both removing & re installing the tint . Also that the warranty as I assumed was lifetime was only 5 years . Well basic math here is my car was tinted in 2016 by Alexs shop . The year is 2019 in July well within the warranted duration . For me rather then argue about this I opted to leave Alex my # to contact me as to how he would like to move forward . I was at his shop July 15 & requested he contact me on this by the weekend . I have never gotten a call back from neither Alex nor his manager to right this bad tint on my car . Alex I left my # fir you to contact me to have this tint on my wifes car re done I would expect that you would want to make this right . Unsatisfied customer !!!!! Joey
Hi Ruben, we appreciate you taking the time to review us online. I would like this opportunity to help us better serve our customers and extend my personal apologies to you and help earn your business. You can reach me at [email protected]. All the best, Owner Professional Auto Stereo & Security
1620849564
1
No son profesionales no son honestos y no tienen conocimiento en audio los técnicos un mal lugar para invertir tu dinero no desperdicies tu tiempo no vayas a este lugar hazte ese favor!!!!
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