Good Morning Mike, Aside from your poor experience, were grateful you brought this to our attention. Please call Clif 229-2961 at your earliest convenience. Wed like to resolve this to your satisfaction.
1547916251
2
Friendly staff great products lack of communication. I was told somewhere in the beginning of Dec my boots and remaining arctic gear would arrive towards the end of Dec. I called to see if everything came in was told no still on order probably another 2 weeks because of the holidays. I called in 2 1/2 weeks later and was told they are still on order have not arrived. This has been a bit of an inconvenience. I have had to buy another pair up here on the slope (Brooks general store) and they arent really cutting it. Dont really like writing this because they do seem like a real nice co.
You could die of old age shopping at this store... no prices on anything so you ask and get Ill be right back give me a couple minutes. Then you find what you want and you tell them and you will hear...give me a couple minutes Ill be right back let me see if we have that in the inventory. Then you are waiting to pay and youll hear. Give me a couple minutes Ill be right back somethings wrong with the computer. Im not exaggerating either. If you can Id avoid this store.
Alaska Man, Thank you for the review. Im sorry you were not satisfied with your experience. If youre willing, please call 265-4880, Id like to know more about what happened.
1524279033
1
There ok
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