Angela, it's upsetting to hear that you did not receive the top-notch service we strive to provide; we can assure you we do not find this acceptable. Please reach out to Jim Albus at (319) 234-4605 when you can so we can address this situation directly. Thank you and we look forward to hearing from you.
1520739982
1
FYI: car wash broken when i called to let service center know the tech was extremely rude stating i need to just push the reset button and HUNG UP ON ME! They need customer service training. Hate the long lines and not ability for appointments in the service center.
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to get more details about this; please reach out to us at your earliest convenience at (319) 433-4871.
1561404902
3
Ehhhh, it's a car dealership, they're all out to screw ya!!!! Decent selection of new and used vehicles but as with all dealerships finding a "GREAT" deal is a thing fairy tales are made of.
It is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
1601662145
5
Beau Martin was very welcoming, informative, and helpful throughout my first car buying experience! He helped explain all parts of the vehicle selected and ensure I understood everything in its entirety. When it came to finances, everything was thoroughly explained and questions answered with confidence. Overall, I would highly recommend other first time car buyers to Rydell Chevrolet! Thank you for making my experience one that I will always remember!
I found the staff very friendly and eager to help. My car had extensive hail damage and I was sad because I had only had it 27 days. The Manager Brad explained clearly everything he was going over and showing me all that would be done. He made me feel very confident my car would be repaired in excellent condition. Which it was. I love my Malibu. And am glad to have it back.
Hi, we regret to hear that your recent experience was anything less than exceptional. Thank you for leaving feedback. Please reach out to us at (319) 433-4871 so we may work towards turning your experience around. We hope to hear from you soon.
1595011283
1
Nothing express about their Express Lube over two hour wait with only one vehicle ahead of me. Needless to say will not be getting oil changes there again.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.