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Landrovertroy
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Landrovertroy reviews
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3,88
206 reviews
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Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxMF9peGR3EAE!2m1!1s0x0:0x8f5827a67873a1d1!3m1!1s2@1:CIHM0ogKEICAgICq0_ixdw%7CCgwIpLquhgYQ-KzTzwM%7C?hl=en-US
Britney Fearing
google
https://www.google.com/maps/place/?q=place_id:ChIJUShHDYXGJIgR0aFzeKYnWI8
Britney, it's upsetting to hear that you did not receive the service we strive to provide every customer. Please contact me if you would like to discuss further. Adamm Davis - General Manager 248 286 1700
1624802220
1
Since there aren't any local Land Rover dealers in my area...I had my vehicle towed up to Land Rover of Troy. Mark Armstrong is my service rep where we both kept in communication and it was fine. But once I paid a visit to check the status of my vehicle since I never received a call back, things took a turn. I went to the counter and someone got Mark for me, his attitude was very poor. Needless to I was furious but kept my cool because maybe he was just having a bad day but for someone being in customer service you can at least treat the customer with respect. And as for me being a minority woman, I'm not sure what Mark's deal was but he was friendly and courteous via phone but when it came to meeting me in person he was very annoyed and rude. Needless to say I will never take my vehicle here again!!! I'm a professional women in the auto industry and it saddens me to recieve this kind of treatment I will not advise anyone I know or at my workplace to go here!
1610983981
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5bVBhV3RnRRAB!2m1!1s0x0:0x8f5827a67873a1d1!3m1!1s2@1:CIHM0ogKEICAgICymPaWtgE%7CCgwIrdSWgAYQ2IaCzwM%7C?hl=en-US
Yany Kahn
google
https://www.google.com/maps/place/?q=place_id:ChIJUShHDYXGJIgR0aFzeKYnWI8
Yany, I regret to hear that you had a negative experience with my store. Please contact me at your convenience to talk about a possible solution. Thank you Adamm Davis - General Manager 248 286 1700
1610992676
2
Great sales team but terrible costumer service. My vehicle had a noise a month later after I leased it. They said it was normal.... second time I took it to service they said it was a recall part that needed to be changed. The noise finally went away. A year later my engine light turned on. When I called in they said it will take a long time to check on my car and they were 2 weeks out of loaners. They didnt even bother to try to make an appointment to find out what was wrong with my car. I am so disappointed. Stay away from Larry in the service department! I am changing dealers for sure!
1522173944
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRNlBlRGFBEAE!2m1!1s0x0:0x8f5827a67873a1d1!3m1!1s2@1:CIHM0ogKEICAgICQ6PeDaA%7CCgsI-I_q1QUQwKeASA%7C?hl=en-US
Linda Netzel
google
https://www.google.com/maps/place/?q=place_id:ChIJUShHDYXGJIgR0aFzeKYnWI8
5
Great product, fabulous staff! Glad we are Jaguar owners again!
1531875095
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURndXF2dGx3RRAB!2m1!1s0x0:0x8f5827a67873a1d1!3m1!1s2@1:CIHM0ogKEICAgIDguqvtlwE%7CCgwIl5662gUQgNCuxgE%7C?hl=en-US
Susan Hinman
google
https://www.google.com/maps/place/?q=place_id:ChIJUShHDYXGJIgR0aFzeKYnWI8
Hi Susan, thank you so much for your positive comments about Land Rover of Troy!
1532106539
5
Excellent service and car buying experience. Greg was nice and informed.
1640805249
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtM3MyeWpnRRAB!2m1!1s0x0:0x8f5827a67873a1d1!3m1!1s2@1:CIHM0ogKEICAgICm3s2yjgE%7CCgsIgeeyjgYQqOCQWQ%7C?hl=en-US
Drilon Sefolli
google
https://www.google.com/maps/place/?q=place_id:ChIJUShHDYXGJIgR0aFzeKYnWI8
Drilon, I am sorry to read that you feel taken advantage of and I would very much like to get the details from you. Please contact me directly at your convenience. Adamm Davis - General Manager 248 286 1700
1640881080
1
Biggest Joke of a place they are money hungry and dont do anything right, they told us transmission was at fault, after we paid $2,000, they said sorry to be honest you did not have gas so we could not test drive it, range rover is worth millions your telling me you guys cant spend $10.00 on gas for a proper check, they kept our car for 3 months with no rental charged us $600.00, $2000.00, $800.00 because they misdiagnosed it, they did not accommodate, they left a bad taste of range rover in my mouth.
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