I called this dealership since they were local to get a vehicle worked on. I knew what the vehicle needed, a transmission flush. During the conversation with the service department they insisted I could not do such a thing on my own vehicle because "I didn't have a thousand dollar machine to use." I called Don Hatten and they WALKED ME THROUGH the steps to flush my own transmission. Then assured me that they would be there if it didn't work. That is the difference between someone that cares about you and someone that just wants to make money off you. Stay away from this place. You are better off going somewhere else that wants to help you.
Thank you for the review! We are glad that Hayden was much help to you! Hope to see you at Countryside again!
1658785242
5
We brought our 2015 Polaris Sportsman 570 here today due to some engine issues. When we called the previous day , we were connected with Hayden, very smart Polaris tech. He diagnosed the problem right away. This gentleman knows his business. We dropped it off and within 2 hours he had brought it in, verified the issue, contacted us to discuss the diagnosis, we gave approval to repair and the work was completed. Awesome job. Thank you very much. We will utilize this facility and Haydens expertise again. On our way out, we saw some other equipment in the parking lot ready for repair.
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