While we are thankful for your feedback, we would like to learn more about why your experience was not an exceptional one. Reach out to us at (318) 728-6550 to let us know how we can improve for your next visit.
1619023070
1
Great sales team. But there financial department is horrible. Was lied to about taxes on my vehicle I purchased from jim Taylor Chevy. They WILL NOT stand behind there mistake. I will never shop there again. I dont not recommend this dealer to anyone.
We're extremely sorry that you had to face such difficulties. Issues in our customer service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we can work to make things right. Our team hopes to resolve this to your benefit and earn you back as a customer.
1625850952
1
This has to be absolutely the worse service dept ever. Our truck which we bought less than 2 years ago brand new has been in the shop there 4 times. And now going back again for the transmission. Each time they havr had it a month to fix. So now we own a lemon. We have had to even call the main headquarters for GM. Absolutely horrible.
Thank you for your feedback. We aim to provide an exceptional experience for all of our customers. We're sorry we may have missed the mark with your visit. Please reach out to us at (318) 728-6550 to let us know how we can do better.
1599878509
1
Will never go back Had an appointment at 10 am arrived @945 for oil change only I got my truck back at 1130 am and $64.95 later No more for me I made appt as I had other appts but had to cancel those since an oil change took an hour and 45 minutes
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