Hi, Nikki. We're sorry you had a poor experience. Two weeks is our current turn around time. We are always up front with our order completion expectations and this is something you were made aware of before placing the order. As I understand, there was a miscommunication where it was assumed an added piece of fabric would be placed under the embroidery and on top of the velcro. Upon learning of this, we offered to fix it, for free, if you brought us the specific fabric that was not requested up front and that we cannot supply. You declined our offer and we thought the matter was resolved. We are a small business and do our absolute best to ensure 100% customer satisfaction. We are committed to making this right.
1646231674
1
I waited two weeks for them to do this to my uniform. very disappointed that they didnt even try to fix their mistake or offer a refund.
Great experience with this business. Staff is very friendly and helpful. Turnaround time was very quick. Quality is top notch. Will be recommending to friends and family.
92 Threads are amazing. They are so helpful and do a great job. They always have our orders in a timely manner. They are also very professional and great to work with. I really enjoy working with the people at 92 Threads,
Christopher did a fantastic job helping to create a design for some birthday koozies. 92 Threads is truly the best when it comes to quality design and customization for almost any item you can bring them. 11 out of 10!
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.