I drove for one hour to get capsules for my machine. Two stores in all bloody Victoria. I got to the door at 5:05 n wasn't allowed inside. Even thou there were still customers inside. I begged the guy at the door that I will be one minute as I knew wat I wanted already but was told too late. Now I gotta go back there again as I have no other choice besides the city that's even further.
This is a slick looking store ... though do wonder exactly how much coffee they must sell to have such a massive footprint. Not a bad alternative but there are so many good coffee shops in Melbourne to try out to want to invest so far
This is the second time my wife and I have been here. And the second espresso machine we have bought, this time as a present. Fahad served us this time and his help and service was excellent. After buying the machine we left it to pick up later in the day. When I returned to collect the machine, Fahad recognised me and said he will get the machine. Being remembered was fantastic and boosted our appreciation of the service provided.
Served by possibly the rudest person I have encountered in a Nespresso outlet today. Chadstone...no wonder we love your store so much.
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