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Elkgrovetoyota
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Elkgrovetoyota reviews
Information about Elkgrovetoyota
4,39
467 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNNeWNUN1JREAE!2m1!1s0x0:0x5a6f2b3c67870128!3m1!1s2@1:CIHM0ogKEICAgICMycT7RQ%7CCgwI0Kbs7gUQyN_u1gE%7C?hl=en-US
Khanh Tran
google
https://www.google.com/maps/place/?q=place_id:ChIJV8h6s3LHmoARKAGHZzwrb1o
Thank you for reaching out. We'd like to look into this matter further. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: [email protected] or by phone at (916) 405-8000.
1574972164
2
Checked in at 9:34 am for oil change, and got it done at 12:44, 3 hours later for oil change. A gentlement, Joel Garcia, a manager there told me that: "If I do not have an appointment, I am at mercy of Toyota" (Quoted exactly his words). Very offending attitude of a Toyota manager toward a customer!!!
1626467663
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxLTkyT053EAE!2m1!1s0x0:0x73118cd4a93b627e!3m1!1s2@1:CIHM0ogKEICAgIDq-92ONw%7CCgsIz9rHhwYQwKGVGA%7C?hl=en-US
Kevin Theis
google
https://www.google.com/maps/place/?q=place_id:ChIJIaVRg-PHmoARfmI7qdSMEXM
Hi Kevin - We understand your frustration. We'd be happy to speak with you directly. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: [email protected] or by phone at (916) 405-8000.
1626632064
2
I have come there many times all without an appointment and I have never waited for my vehicle longer than an hour. I showed up at 1pm on a Friday and all of a sudden it's a 4 hour wait? Didn't even ask if I wanted to make an appt for a different date. Kinds makes me wonder if they just didn't want to work much on a friday
1622675476
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxcXI3dXZBRRAB!2m1!1s0x0:0x5a6f2b3c67870128!3m1!1s2@1:CIHM0ogKEICAgICqqr7uvAE%7CCgwIlKDghQYQsOPtuwE%7C?hl=en-US
Felisia Feemster
google
https://www.google.com/maps/place/?q=place_id:ChIJV8h6s3LHmoARKAGHZzwrb1o
Hello Felisia, I am happy to hear you found our staff to be very nice and friendly. We appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager
1622679183
5
The staff were very nice and friendly.
1646467712
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXdzlqVkhnEAE!2m1!1s0x0:0x73118cd4a93b627e!3m1!1s2@1:CIHM0ogKEICAgICWw9jVHg%7CCgsIgLWMkQYQ2Ji9bA%7C?hl=en-US
shawn spitze
google
https://www.google.com/maps/place/?q=place_id:ChIJIaVRg-PHmoARfmI7qdSMEXM
Hi Shawn - Thank you for taking the time to leave us a review! We're grateful for your business and your feedback!
1646630065
4
Got a 5k maintenance. Always had Toyotas so I have been a customer of theirs, forever. They always try to do good and will work with You.
1624658912
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxMElHY0JREAE!2m1!1s0x0:0x5a6f2b3c67870128!3m1!1s2@1:CIHM0ogKEICAgIDq0IGcBQ%7CCgsI4KfZhgYQ6LafKA%7C?hl=en-US
Jazee Jaz
google
https://www.google.com/maps/place/?q=place_id:ChIJV8h6s3LHmoARKAGHZzwrb1o
Thank you for reaching out. We understand your frustration and we would like to look into this matter further. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: [email protected] or by phone at (916) 405-8000.
1624819459
3
Initial complaint 1) AC not blowing cold air; 2) Reg mntenance- lube/oil; 3)1Tire irreparable that needs to go. So far AC blowing cold air. Hopefully lube/oil was done & 1 new tire. What irritated me was when Service consultant started calling me Dear. Grrrr, irritating, annoying! I was going to tell him to STOP calling me dear but Ill be leaving my car in his care for repair so I didnt say anything. To managemt advise your people to refrain from addressing people stupid names like that its UNPROFESSIONAL, INAPPROPRIATE and IRRITATING
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