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Cassburchchevrolet
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Cassburchchevrolet reviews
Information about Cassburchchevrolet
4,46
168 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2ajhXS2pnRRAB!2m1!1s0x0:0x183a66255d2e0553!3m1!1s2@1:CIHM0ogKEICAgIC6j8WKjgE%7CCgsInNqJigYQ6LuYDg%7C?hl=en-US
Josh Kewley
google
https://www.google.com/maps/place/?q=place_id:ChIJ5alLb4DV7YgRUwUuXSVmOhg
I am so sorry to hear about your vehicle. Due to the times that we are in, it can make it harder for obtaining specific parts depending on the type of repair, making repair times lengthier. I spoke with my Service Manager regarding your review, he expressed he has spoken with you several times regarding the issue at hand with your vehicle and our Service Department. I hate to hear youve had less than perfect experience with our team as we strive to keep every customer satisfied 100%. We hope to keep you as a customer and have you satisfied with your repair when completed. Thank you again, we greatly appreciate your business, Josh!
1631803381
1
Had issue with my truck they had for 2 weeks before I received a call on a update then was lied to numerous times. When I reached out to management that's when I started getting updates it's sad it took me complaining to get updates. My truck is still there been there over 3 weeks. I would not recommend the service department of this dealership to anyone.
1605995831
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURpa0o2V1JnEAE!2m1!1s0x0:0x183a66255d2e0553!3m1!1s2@1:CIHM0ogKEICAgIDikJ6WRg%7CCgwIt5rm_QUQwJf0qwI%7C?hl=en-US
Abby McCook
google
https://www.google.com/maps/place/?q=place_id:ChIJ5alLb4DV7YgRUwUuXSVmOhg
2
Was interested in looking at a vehicle. We rode the parking lot and called the dealership to get a salesperson to come out and no one ever did. We could see 4 people inside. Probably won't be back.
1577464225
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURNdXQtN2h3RRAB!2m1!1s0x0:0x183a66255d2e0553!3m1!1s2@1:CIHM0ogKEICAgIDMut-7hwE%7CCgsIoeOY8AUQuIiwRQ%7C?hl=en-US
Renee Duquesnay
google
https://www.google.com/maps/place/?q=place_id:ChIJ5alLb4DV7YgRUwUuXSVmOhg
5
Have taken a car there for repair but then had another issue and they checked it for free and let us know what was wrong.
1573579711
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQweGJ5TUJ3EAE!2m1!1s0x0:0x183a66255d2e0553!3m1!1s2@1:CIHM0ogKEICAgID0xbyMBw%7CCgwIv9er7gUQ6Iu0hwE%7C?hl=en-US
Lisa Griffin
google
https://www.google.com/maps/place/?q=place_id:ChIJ5alLb4DV7YgRUwUuXSVmOhg
5
Kara always does an excellent job of taking care of my car when it's time for servicing. I wouldn't go anywhere else!
1627436505
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhaW9TclRREAE!2m1!1s0x0:0x183a66255d2e0553!3m1!1s2@1:CIHM0ogKEICAgICaioSrTQ%7CCgsI2euCiAYQuNPYWQ%7C?hl=en-US
Sara Vinson
google
https://www.google.com/maps/place/?q=place_id:ChIJ5alLb4DV7YgRUwUuXSVmOhg
Thank you for the opportunity to assist you with a new vehicle, Sara. We regret that the price our Sales Manager agreed to sell the vehicle you looked at, was not within your expectations. The microchip shortage has wreaked havoc in the auto industry and most others related to high tech products. Supply is virtually nonexistent on some models, which has created a very unusual economic market for all involved, based on record breaking demand. The model you looked at was one of only two that we currently had in stock, and both sold yesterday. Hopefully the market will stabilize soon and supply will reach the levels we all were accustomed to.
1627581026
1
We drove from Florida to look at a Tahoe. We called before we made the drive and arrived at 5:35. There was no Manager at the dealership to complete any paperwork and no one would give me the price of the vehicle. The website said $57,490 but they explained it was marked through and not the price anymore. We offered to pay the MSRP and trade my car but they wouldnt even consider. They kept asking what I wanted my payment to be but would not give me an actual price on the vehicle. We had already been approved by the bank but it seemed like they would rather wait for another dealership to pay $10-15,000 over MSRP then deal with an actual customer. The salesman was nice but had us in his office from the beginning talking numbers before we were even shown the vehicle. We were never offered a test drive. I told him when we left that I felt like we were being rushed out and it was very sketchy that we couldnt be given a price. The salesman called after we left still without a price.
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