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Landroverlouisville
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Landroverlouisville reviews
Information about Landroverlouisville
4,54
250 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRM0pEWjBRRRAB!2m1!1s0x0:0xa4abe88021f6ff6f!3m1!1s2@1:CIHM0ogKEICAgICQ3JDZ0QE%7CCgwIkYiW0gUQwNnR1gM%7C?hl=en-US
richard mccreery
google
https://www.google.com/maps/place/?q=place_id:ChIJU8mXOjF1aYgRb__2IYDoq6Q
1
Completely ignored by all salespeople
1467896961
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3bk1QbDl3RRAB!2m1!1s0x0:0xa4abe88021f6ff6f!3m1!1s2@1:CIHM0ogKEICAgICwnMPl9wE%7CCgwIgan5uwUQgIjevgE%7C?hl=en-US
Janine Washle
google
https://www.google.com/maps/place/?q=place_id:ChIJU8mXOjF1aYgRb__2IYDoq6Q
2
There was a five week span between me being proactive and calling for a service appt. when I noticed the reminder on my dashboard (' you have xxxx miles before service's) and leaving a detailed message on a service person's phone voicemail. Once the dashboard message changed to Service Required, and I realized they never returned my call, I called back and left a message with my salesperson. This is when and always seems to be the way things get done around there when I call my salesperson. Within an hour, I had a return call incidentally not from the person whom I had left a message with five weeks prior. He, Joe Fox, scheduled service the next day. He had a car ready for me. Advised me my vehicle would be ready around 4:00. I requested an earlier pick up. He said 2:00 then. He called me at 1:00 and advised it would be ready for pick up when I returned. I got there at 1:10. He advised there was a back up at the wash bay and it would be about 1:20 before I could get my vehicle. I ended up sitting there until 2:00 when it was finally ready. That was aggravating, but overall, Joe Fox was the one who got in there and made it happen. Incidentally, an email advising me the Range Rover needed service showed up three weeks prior to this service date. I replied in the Comments section that I definitely needed service and had attempted to be proactive with getting an appt. This was definitely an email that allowed a response rather than those information emails that advise not to reply. There was NO response back to me. So, Joe Fox is the star of this service experience.
1535172116
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRMTU3MTZRRRAB!2m1!1s0x0:0xa4abe88021f6ff6f!3m1!1s2@1:CIHM0ogKEICAgICQ15716QE%7CCgsIlLyD3AUQkJmdGA%7C?hl=en-US
CV
google
https://www.google.com/maps/place/?q=place_id:ChIJU8mXOjF1aYgRb__2IYDoq6Q
4
Pleasant experience !
1641834686
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtMjZmSWNREAE!2m1!1s0x0:0xa4abe88021f6ff6f!3m1!1s2@1:CIHM0ogKEICAgICm26fIcQ%7CCgwIvtHxjgYQkJy8rgM%7C?hl=en-US
Lee Helwig Hall
google
https://www.google.com/maps/place/?q=place_id:ChIJU8mXOjF1aYgRb__2IYDoq6Q
Lee Helwig, thank you for your kind review; we are happy to pass along your comments to Eric, Karen, Kaylee and the team here at Land Rover Louisville!
1641846795
5
Katy and Eric were very accommodating. They are short staffed but got me back on the road quickly which I appreciate! Thank you Land Rover Louisville for taking care of my vehicle. Kaylee Stewart was also my sales associate very knowledgeable and helpful on every front. I highly recommend!
1594474127
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM4N1pxWTlRRRAB!2m1!1s0x0:0xa4abe88021f6ff6f!3m1!1s2@1:CIHM0ogKEICAgIC87ZqY9QE%7CCgwIj_2m-AUQ-KCM6wI%7C?hl=en-US
Shari Creekmore
google
https://www.google.com/maps/place/?q=place_id:ChIJU8mXOjF1aYgRb__2IYDoq6Q
Shari Creekmore, we truly appreciate your honest feedback. We understand your disappointment in not being able to buy the used Range Rover Sport at your price. However, the dealership was not obligated to accept your offer, especially since we had three other buyer's willing to pay more. Jim Haynes
1594657762
1
Could not come to a deal . Salesman was very nice and helpful at first then started ghosting me. That's a very rude way to treat someone wanting to buy a very pricey car. I ended up going somewhere else. Hopefully they will see this and do better.
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