Tom, thank you both for speaking with our General Manager. We look forward to exceeding your expectations at your next visit!
1540388228
2
I've been doing business here for the last 2 years and the service and people are excellent, except for this time. I am very disappointed with the new service advisor Rod. When I specifically ask for something that's what I want. When my wife asks for something that's what she wants. When I offer to give you more money to change both headlights at the same time don't argue with my wife. When I tell you I want A/T tires put on my truck I don't want H/L. I am truly sorry for the low score but that's how it is. Again the service has been 5 stars for 2 years except for this go around when I have had my truck in the shop 4 times in 2 weeks.
Beth, thank you for bringing this to our attention. We want everyone to feel safe during each visit to our dealership. Wed like to learn more so we can resolve this issue. Please reach out to our general manager at 507-373-5275.
1618867177
3
The appointment for our oil change was great! Service was fast and efficient. The reason I gave 3 stars is employees were not following mask procedures or proper distancing. An employee (mask down on his chin) was face to face with a customer (no mask). Very concerning during these times.
Thank you for the review, Dakota! We look forward to seeing you next time.
1560197549
5
Bought my vehicle from here for the first time. Let me say Ill definitely be back to do more business in the future! The staff were friendly and able to meet all my needs. Definitely satisfied with my purchase.
Hello Jer, unfortunately we are unable to find you in our system. We would like to learn more about your experience so we can improve for the future. When you have a minute, please reach out to Steven Stensen, General Manager, at 507-373-5275.
1554148262
2
The counter people in service need a lesson or two about customer relations. They come across rudely and talk down at you.
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