Hello M. Alzagari, We are sorry you were not satisfied with our business. We cannot locate your name in our system. Would you please email us at [email protected] for further assistance? Thank you. Have a good day.
1655330982
1
Order made after 10-15 days(processing time) they said order was canceled, Therefore a month and half later they charged my card and shipped parts, then made a Dispute but was only refunded for parts not he 200 shipping! SCAM company! Horrible Customer Service.
Hello Nikki, Thanks for your feedback. We want to apologize for the frustration you've been experiencing with us. We are glad your issue was resolved right away. We strive to provide excellent customer service. Have a great day.
1636566893
5
My son ordered a fender from here and it arrived damaged. It took me several attempts to get ahold of this place to correct the issue, but I finally did and they sent me a replacement fender right away! I know it is frustrating how long it takes for this company to respond, but they are operating out of the Chicago area and no doubt are very busy! The people I spoke with were not rude at all. I would order parts from these people again!
Hello Crazy Ghost, Thank you so much for taking the time to provide feedback about your experience with us. We highly appreciate it! Have a wonderful day.
1649961136
5
Good car service. Parts replacement was done quite quickly and well. Pleasant and polite employees. I liked everything, thanks!)
Hello Joe, We are sorry you were not satisfied with our business. We sent you a cancelation email to inform you that we are out of stock with the part you are looking for and never charge your card. If you have seen a pending transaction in your bank account, it could have been an authorization check that usually drops a few days after you place an order.
1618870913
1
Prices are too good to be true---**Better Business Bureau F RATING!** Do your homework before buying from here and don't get scammed like many of us did. They also go by the name of Chicago IL Auto Body Parts. I ordered non-painted automotive parts, which were supposed to ship out 5-10 business days after purchase. Exactly 15 business days later I get an email telling me that my parts are out of stock and that they will refund me One week later, still no refund; order #25598. Hung out to dry. I will be following up with my bank and the police. Thanks a bunch.
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