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Joemachensmazda
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Joemachensmazda reviews
Information about Joemachensmazda
4,09
571 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBdGZDaWhRRRAB!2m1!1s0x0:0x593613e590ec218c!3m1!1s2@1:CIHM0ogKEICAgICAtfCihQE%7CCgsIjNaa0AUQwKzUYw%7C?hl=en-US
Gus Patino
google
https://www.google.com/maps/place/?q=place_id:ChIJbQRPxiXI3IcRjCHskOUTNlk
1
So this is my second review with this exact dealership. First one was about them swearing up and down they have the second set of keys(which they blew me off because I bought it in May....so less than a year) and now about 2 weeks ago the stabilitrack went out of wack and had to have it towed to a manufacture dealership and not only did they fix the problem turns out this car had a packet of problems that went along with it. Mechanic told he he was surprised it lasted this long without something going out. So long story short...I do NOT recommend buying from this dealership.
1581360153
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNzN2JLVjNnRRAB!2m1!1s0x0:0x593613e590ec218c!3m1!1s2@1:CIHM0ogKEICAgICs7bKV3gE%7CCgwImciG8gUQkPikkwI%7C?hl=en-US
Steffi Kelley
google
https://www.google.com/maps/place/?q=place_id:ChIJbQRPxiXI3IcRjCHskOUTNlk
UPDATE: Steffi, We looked in all of our sales and service records and could not find any record of you having visited our dealership. We would welcome the opportunity to speak to you about this. Our General Manager asked if you could email him your contact information so that he can reach out to find out what happened. Steve Tolbert's email is [email protected] We look forward to hearing from you. Steffi, We are sorry to see that you experienced this at our dealership.That certainly isn't the way we want our customers to feel. Our goal it to make sure you choose the vehicle that you want and is right for you. And to leave here a satisfied customer. Your comments are being forwarded to our GM so he is aware of this. Again, our apologies, we hope to have another opportunity to work with you.
1581432880
2
They are to pushy.
1572439967
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwc3FpSWh3RRAB!2m1!1s0x0:0x593613e590ec218c!3m1!1s2@1:CIHM0ogKEICAgID0sqiIhwE%7CCgsIn4_m7QUQ2N_7Cg%7C?hl=en-US
Sue
google
https://www.google.com/maps/place/?q=place_id:ChIJbQRPxiXI3IcRjCHskOUTNlk
Sue, Thank You for the nice review for our Service Dept Team, we appreciate it. I'm going to forward your comments to our General Manager for his review. It is important that he is aware of what our customers are saying. Thank you.
1572447380
4
The service guys are great. Machens in general has gone down. Way overpriced for even an oil change, over $50 for an oil and filter change. It's not like I got my car washed or vacuumed (they don't do that anymore). Used to be that I didn't mind paying a bit more because they took such great care of you as a customer. Not sure if I'll continue taking my car there for general maintenance. Everything is shrinking at Machens Mazda. Car lot is very empty, closed down the pregarage and waiting room. Seemed like only a handful of employees working. I feel they are getting ready to go under.
1578413685
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNMWZTVVR3EAE!2m1!1s0x0:0x593613e590ec218c!3m1!1s2@1:CIHM0ogKEICAgIDM1fSUTw%7CCgwI9dzS8AUQoIaV2gE%7C?hl=en-US
Kristie Fortier
google
https://www.google.com/maps/place/?q=place_id:ChIJbQRPxiXI3IcRjCHskOUTNlk
Congratulations on the purchase of your new Mazda CX-5! Great to hear Rachel and Ricky were able to help you find the one that was right for you. Thank you for choosing Joe Machens Mazda, we very much appreciate your business. Let us know if you have any questions, we'll be glad to help out.
1578407743
5
I worked with Rachel to purchase my new Mazda CX-5. I was happy with the low pressure sales tactics and with them understanding me wanting to look at other vehicle types prior to making my final decision. Ricky Bobby was also great to work with on financing. Id recommend to a friend and go back in the future.
1667184776
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMta283S0p3EAE!2m1!1s0x0:0x593613e590ec218c!3m1!1s2@1:CIHM0ogKEICAgIC-ko7KJw%7CCgwIiPH8mgYQ6L_8_wI%7C?hl=en-US
Zach Wan Nawawi
google
https://www.google.com/maps/place/?q=place_id:ChIJbQRPxiXI3IcRjCHskOUTNlk
Hi Zach, We apologize for your recent experience at our company. We always strive to give our customers the best service, and we missed the mark with you. Could you call our customer care specialists at 573-488-6648 let us know how we can make things right? Thank you. Customer Care Team At Joe Machens Mazda
1667222286
1
Quoted me $900+ for brakes and rotors change and telling my brake pads are at 20% for a 2018 Mazda 6 with 40k miles. I can fix my own car but Im busy. After having two months with 20% brake pads I finally got around to fix them and saw I was at 60% of my brake pads. So I just changed them anyway. Dont get scammed here and definitely not coming back or recommending this place to anybody.
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