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Landrovermarin
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Landrovermarin reviews
Information about Landrovermarin
4,05
81 reviews
The opinions come from external websites
Last update: 08.11.2022
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See example1650906137
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyLVpUdlRBEAE!2m1!1s0x0:0x11e6dc7c5afba645!3m1!1s2@1:CIHM0ogKEICAgIC2-ZTvTA%7CCgwImaibkwYQiKuksAM%7C?hl=en-US
Bre Derella
google
https://www.google.com/maps/place/?q=place_id:ChIJj6HFQI2ahYARRab7Wnzc5hE
We acknowledge your review and are currently looking into the events youve detailed.
1651103326
1
Very disappointed with my experience at this Land Rover. brought my car in 2 weeks ago and still have no update on what's wrong with it. i've called multiple times & left multiple voicemails... For a luxury car experience, I have to say this is the worst customer service I've ever experienced. In addition to the slow service department, the customer service department is HORRENDOUS. They don't give out loaner cars but allow you to rent a car on your own budget at Enterprise -- and the Enterprise experience is atrocities. You would think that having a Land Rover, you'd have OK service experience and OK customer service experience. I've never written a review. However, this journey has left such a foul taste in my mouth that I want to warn others to avoid this shop at all costs.
1464021812
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRX3JEUkJnEAE!2m1!1s0x0:0x11e6dc7c5afba645!3m1!1s2@1:CIHM0ogKEICAgIDQ_rDRBg%7CCgwItOaMugUQgKWftAE%7C?hl=en-US
Kristin Velladao
google
https://www.google.com/maps/place/?q=place_id:ChIJj6HFQI2ahYARRab7Wnzc5hE
Kristin, I am shocked and extremely disappointed to hear this. Our job is to serve our customers and we clearly have let you down. If you wouldn't mind contacting me, I'd love the chance to speak with you and hear more about the experience so we can address the issue, improve and repair our relationship moving forward. I am certain moving forward your experience will more like your first visits. Thank you for your business. Nick
1464129207
1
I hate to have to write this review, because I usually have a very positive experience with Land Rover of Marin, but today I was treated very distastefully by one of the service consultants. Not only did I purchase my Range Rover from their location, but I always choose Land Rover of Marin to fulfill all needs related to my car. I brought my car in a few days ago to service a problem she was having. I called this morning to get an estimate as to when she would be finished, and one of the service consultants (whose name I will keep off the internet) was incredibly rude to me on the phone. He was extremely condescending, and raised his voice to a volume that completely drowned mine out. At multiple points in the conversation, I had to wait for him to finish speaking loudly to get a word in, because his voice was much stronger than my soft voice. I understand that sometimes people have bad days, but I cant help but feeling that if I had been a man, I would have been treated with a little more respect over the phone (and for the record, I hate playing the female card, and I hate writing reviews, but my experience was that bad).
1602298908
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDNDkycjJRRRAB!2m1!1s0x0:0x11e6dc7c5afba645!3m1!1s2@1:CIHM0ogKEICAgIDC492r2QE%7CCgwInMiE_AUQ8LGAygM%7C?hl=en-US
Peter Schmeding
google
https://www.google.com/maps/place/?q=place_id:ChIJj6HFQI2ahYARRab7Wnzc5hE
Hello Peter, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Travis was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Kind regards, Bret Feasel - General Manager - 415-496-2102
1602718694
5
This was the most professional experience I've ever had while buying.a vehicle. I needed a new car right away but I didn't want to feel pressured into getting something that wouldn't make me completely happy and content. Travis Feasel at Marin Land Rover was nothing but professional, honest, knowledgeable, and just an all around great guy. I came to him with an idea of what I wanted and how much I was willing to spend. Not only did he get me a car that exceeded my expectations but he got me the car that I wanted and I couldn't be happier. I got an absolutely incredible rate that I didn't even think was possible. Travis truly defines what professional customer service should be and will go above and beyond without hesitation because he truly cares about getting the vehicle that is perfect for you. I'll definitely be going back to him whenever I need any kind of car. Thanks again, Travis!!
1656400675
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPNUxiNVFREAE!2m1!1s0x0:0x11e6dc7c5afba645!3m1!1s2@1:CIHM0ogKEICAgIDO5Lb5QQ%7CCgwIo9bqlQYQuJKhtQI%7C?hl=en-US
Olia Rosenblatt
google
https://www.google.com/maps/place/?q=place_id:ChIJj6HFQI2ahYARRab7Wnzc5hE
Olia, we cant thank you enough for writing this awesome review for our dealership. It was a pleasure to help you, and we look forward to doing so again. Sincerely, Bret Feasel - General Manager - 415-496-2102
1656614271
5
Thank you for being very flexible about emergency service appointment. Always pleasure to back to you .
1663633399
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlMWIyVDNBRRAB!2m1!1s0x0:0x11e6dc7c5afba645!3m1!1s2@1:CIHM0ogKEICAgICe1b2T3AE%7CCgsI94-kmQYQyOWIJw%7C?hl=en-US
zach edell
google
https://www.google.com/maps/place/?q=place_id:ChIJj6HFQI2ahYARRab7Wnzc5hE
1
Leased a Land Rover through them. Brought it in for an assessment, and was given an estimate for $20k in repairs for return. The manager Travis was not helpful and was rude to my wife. We did all the repairs that were neededand Travis (manager) didnt have the guts to call me, but had his co manager (Mo) tell me we could not return the car to them. We have to return it to the San Francisco branch. Not trust worthy, not respectful and wouldnt recommend.
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