Nate, we are certainly sorry we were unable to fill your order. The part you ordered from our website did not meet our quality standards and we refunded your purchase. Thank you for order and again we apologize we could not fulfill it
1598279622
2
Dont purchase anything from here unless you plan on going there. I ordered a trunk for my acura TL and they obviously dont update their website bc it said it was in stock, and I never received it. They did issue a refund which was cool but all in all this place can do better
Tried to go to the $85 all you can carry sale. My cousin who had my tools showed up at 3:33 and they wouldn't let him in even though the sale ended at 4 they said they stop letting people in at 3:30 but that detail was not posted in the sale rules so waste of gas and time. Very frustrated will not be returning.
I don't deal with the actual Neal's I just go to the u-pull lot and do my business there. I pull the parts I need so that way I know it's the parts that go to my vehicle. To me that's all their good for. But other than that I like their service. They usually Have what I need
Damien, We can certainly appreciate your concern In regards to our pricing, and we appreciate the feedback. We do our best to competitively price our parts against OEM quality item prices. Daily, we save our retail and professional repairers 100's/1000's of dollars serving our community with quality recycled auto parts. On average, we save our customers anywhere form 25%-75% off the new OEM prices. However, there are some parts that have a very low new selling cost. We would recommend those items be bought new. We can certainly save you money on all the rest of your part needs. We will take into consideration your feedback and see if we can make any type of adjustments moving forward. Again, we appreciate your feedback and hope you will continue to choose Neal Auto Parts for all of your auto parts needs.
1580766657
1
What a joke, they sell used parts for more than you can buy them online new. This is why people don't shop local for stuff.
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