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Luthercadillac
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Luthercadillac reviews
Information about Luthercadillac
4,30
215 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnaC1XRlJREAE!2m1!1s0x0:0x8045d2aecd49f65!3m1!1s2@1:CIHM0ogKEICAgICgh-WFRQ%7CCgwIxITxrwUQgN6F3QI%7C?hl=en-US
Adrian Little
google
https://www.google.com/maps/place/?q=place_id:ChIJ87Oe3Iors1IRZZ_U7CpdBAg
Adrian, on behalf of our entire team, I would like to apologize for your recent dissatisfaction with our service department. Our customers are our top priority, and I am sorry if we have failed to meet your needs on your last visit with us. If you would like, please contact me at your earliest convenience, so I may further understand the situation and begin to work toward a resolution. I look forward to hearing from you. Sincerely, Dick , 651.636.6060, [email protected]
1444250360
1
I drove up from Oklahoma in my 2013 ATS for a couple of days. I called to see if I could get an emergency check up because my check engine light went on during my drive. I mentioned I was in a bind since I need to drive back to Oklahoma. I was told I cannot be accommodated. What happened to customer service? You are willing to send customers home with potential issues? Cadillac was supposed to be a changed brand, but these guys done reflect that.
1429063868
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRNjdLMVRBEAE!2m1!1s0x0:0x8045d2aecd49f65!3m1!1s2@1:CIHM0ogKEICAgIDQ67K1TA%7CCgsIvJG3qQUQwMmVWQ%7C?hl=en-US
love Clemons
google
https://www.google.com/maps/place/?q=place_id:ChIJ87Oe3Iors1IRZZ_U7CpdBAg
Our customers are our top priority and its disappointing to hear that we did not meet your expectations. We would appreciate the opportunity to hear more about your experience and work with you to help you feel better about your visit. Please contact me at your earliest convenience. We look forward to hearing from you. Best, Dick , 651.636.6060, [email protected]
1429135329
1
thanks for showing me the car my day was wasted because you lied and told this car was in perfect condition. i did look up the parts and services shocks are 203.11 each Control Arm Bushings are 109.94 each Steering Rack Pinion 351.45 transmissions lines 115.24 each like 1200.00 just in parts and 1000.00 easy in labor at 65 a hour and then the services dif flush Engine oil Oil filter Engine air filter In-cabin air filter Wiper blade replacement Fuel filter Power steering fluid Transmission fluid Engine coolant Timing chain plugs easy 1500.00 thats thats 3700.00 i was expecting the 1500. in services because when you by a car you do that to protect what you have the other 2200.00 i was not expecting i doubt this car passed an inspection i stopped looking i did see the imperfection that are normal the outside bodies is clean the tiers are far from new and noisier than the car we come therein could have a wheel bring issue right seemed to be louder just letting you know what is up this car passed mccarthys full inspection but not my 5 minute one
1544459887
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJeDVmek9BEAE!2m1!1s0x0:0x8045d2aecd49f65!3m1!1s2@1:CIHM0ogKEICAgICIx5fzOA%7CCgsI76y64AUQy52dMw%7C?hl=en-US
William Taborn
google
https://www.google.com/maps/place/?q=place_id:ChIJ87Oe3Iors1IRZZ_U7CpdBAg
5
Great service. Charley and Abe were except9
1552758016
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvN3BpTnR3RRAB!2m1!1s0x0:0x8045d2aecd49f65!3m1!1s2@1:CIHM0ogKEICAgIDo7piNtwE%7CCgwIgOq05AUQuPrqnwI%7C?hl=en-US
jeff jones
google
https://www.google.com/maps/place/?q=place_id:ChIJ87Oe3Iors1IRZZ_U7CpdBAg
Hi Jeff! We are so happy to hear that Justin and the crew were helpful to you! We hope you will visit us down the road. We appreciate you for sending a review!
1553520520
5
Our saleman was Matt and he was really knowlegable. Perfect experience, no pressure and the finance person, Justin was a hoot. Got everything done the same afternoon.
1659014398
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1enViMmF3EAE!2m1!1s0x0:0x8045d2aecd49f65!3m1!1s2@1:CIHM0ogKEICAgICuzub2aw%7CCgwI_pmKlwYQyKyo8wE%7C?hl=en-US
D Smith
google
https://www.google.com/maps/place/?q=place_id:ChIJ87Oe3Iors1IRZZ_U7CpdBAg
We are very sorry that was your experience. We strive to treat every guest as if they were in our home; with respect and hospitality. We will be taking action to address the concerns you raised. If you have any additional comments please feel free to call me at 651-209-2632. Again your experience is not how we do business and take your review as an opportunity to get better.
1659025648
1
One of the worst experiences shopping for a car. From the moment I spoke with a sales person, I felt judged and was certainly profiled by the rep. I had to beg to look at two vehicles and was told over and over again, each vehicle wouldn't work for what I needed (I'm glad the sales person knows me and my life better than I do). Sadly for the sales rep, I was there to drive home in a car and the sales rep missed out on a sale and another dealership gained my business.
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